Vista Ultimate 32, HP 6110 printer does not

Help needed here... Printer and the computer worked until yesterday when I need to print a doc somewhere part/whole way a problem was generated. I followed the advice of Vista Solutions Center to try to download the updates from HP 6110. First, as suggested, I inserted the HP 6110 installation disc and he ran at about 52% and stopped. Then I tried to download from the list of available printers, also no luck. No movement, no options, no nothing.

I've uninstalled and reinstalled the printer, which still does not work. HP drivers printer and other components needed are already located in the Vista system and HP solution is to 'plug in' and it (the computer to recognize the drivers and programs necessary... it's not work guys.) HP says that Microsoft manages updates.

What to try next? I would not buy another printer if I don't need it. I had perfer not to add no matter what more trash in our landfill sites...

Thanks for any help or work arounds,

Unplug the printer from the PC and go to printers & peripherals (printers, Start)... the printer itself should still be there because you have not uninstalled.  Click Properties from the server (top-right) and the tab drivers, remove any reference to it.  Click on apply, OK, go back to where the printer is in this Panel, right-click on it and choose uninstall.

Now restart and all traces of it should be gone.

Connect the printer to the PC – if possible, using another USB port.  Now, the PC recognizes there is a printer is connected, and if so, do you go to find the correct drivers?

If nothing is found, then it might be that the printer is really dead.  If you have a friend of the PC you can try it, it's a good time to call, maybe they could bring a laptop in your place and you can check in this way.

Tags: Windows

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