Vista will not access my external hard drive.

I have a disk enclosure external hard iomega using a Western Digital 500 GB disk.  My HP Pavilion runs Windows Vista Home Premium (64-bit).  The first time that I have it plugged into my computer, it 'installed drivers.  Then gave me a message that it must be formatted in order to be used.  When I click on 'Start', it gives me a message that I will lose all my data on the volume; When I click on 'OK' I have 'Windows couldn't complete the format ".

Using Windows Explorer, I don't see the player.

Using computer management, I can see the drive.  Details: K:\;  465.76 GB RAW;  Healthy (Primary Partition).  If I right click on the blue bar, I can try to format.  I get the same set of messages.  I can open it through computer management, but I can't put any data on it: every time I try, I get "failed to find this article.  It is no longer in [location of the file].  Check the location of the item and try again. "It will search the file to open it on my computer, but not to copy it to the external hard drive.

I know the drive works, as I bought it from a friend who has upgraded to a 2 TB drive.

Hi Jason,

I suggest that temporarily disable you security software to see if it solves the problem.

Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

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