Vista... Windows install not installed correctly

Im trying to unistall i tunes but get the message "Windows can run in safe mode or Windows install not installed correctly.  I does not work in safe mode so it must be windows install. »

I'm updating i tunes to my I phone 4 but keep, the message "I don't have administrator privileges to do so. Apple told me that I need to uninstall the old version so the message above.

Help, please... Jim

Hi Jim,.

  • You are able to install and uninstall other programs on the computer with any error message?
  • Have you made changes to the computer recently before this problem started?

Step 1

You can check if the windows service install is set to automatic and started and change accordingly. After verification test to check if you can uninstall iTunes and reinstall. To do this, follow the steps below:

  1. Click Start.
  2. In the start search box type services.msc and press enter
  3. In the services window, do scroll down to Windows install.
  4. Right-click on it and click Properties.
  5. Check if the startup type is set to automatic, otherwise it is set to automatic.
  6. Click the Start button, this will start the installation of windows services.
  7. Click on apply and Ok.

Step 2

If the steps above do not help, you can unregister and re-register the windows service installed on your computer and check if that helps you solve the problem.

To do this, follow these steps:
 
a. click on the Start menu, click on run.
(b) in the Open box, type msiexec /unreg and press ENTER.
(c) in the Start menu, click run.
(d) in the Open box, type msiexec/regserverand press ENTER.

I hope this helps. Let us know the results.

Thank you and best regards,

 

Srinivas R

Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    2009-10-26 20:56

    Checking Windows Service Packages

    Checking of manifests package and catalogs

    Checking package Watchlist

    Watchlist checking

    Checking packages

    (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB967723~31bf3856ad364e35~x86~~6.0.1.7.mum

    Control components store

    Summary:

    Seconds executed: 1890

    Found 1 errors

    CBS MUM lack count: 1

    Unavailable repair files:

    servicing\packages\Package_for_KB967723~31bf3856ad364e35~x86~~6.0.1.7.mum

    servicing\packages\Package_for_KB967723~31bf3856ad364e35~x86~~6.0.1.7.cat

    Customer experience report downloaded successfully. Thank you for your participation. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

    =================================

    Preparation of control system was updated.

    Binary version 6.0.6002.22202

    Package Version 6.0

    2009-11-11 15:14

    Checking Windows Service Packages

    Checking of manifests package and catalogs

    Checking package Watchlist

    Watchlist checking

    Checking packages

    (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB967723~31bf3856ad364e35~x86~~6.0.1.7.mum

    Control components store

    Summary:

    Seconds executed: 2692

    Found 1 errors

    CBS MUM lack count: 1

    Unavailable repair files:

    servicing\packages\Package_for_KB967723~31bf3856ad364e35~x86~~6.0.1.7.mum

    servicing\packages\Package_for_KB967723~31bf3856ad364e35~x86~~6.0.1.7.cat

    Customer experience report downloaded successfully. Thank you for your participation. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

    =================================

    Preparation of control system was updated.

    Binary version 6.0.6002.22202

    Package Version 6.0

    2009-11-13 13:59

    Checking Windows Service Packages

    Checking of manifests package and catalogs

    Checking package Watchlist

    Watchlist checking

    Checking packages

    (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB967723~31bf3856ad364e35~x86~~6.0.1.7.mum

    Control components store

    could someone please please please help me?

    Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for Windows Vista Service Pack 2 (SP2) is valid until November 26, 2009. [!!] Availability of support chat or messaging differs depending on your location. Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack). ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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