VMware service manager - query about the customer approval task

Hi team,

I have a question about the customer approval task. In the workflow, there are two approval tasks: customer approval task (shown available for common to approve client portal) and the task (see sm9 for officer to approve). We wonder when opening a session a request and attach an object, the object could be shown on the customer approval task in the Web page of the portal? And how?

Any help would be appreciated. Thank you in advance.

Hello

You can easily change the approval control model (LiteApprovalReview.htm) by adding a code of extra table row in the table of information request:


    
        

Objects

Then you should be able to display the list of attachments of application in the customer portal approval form.

Is a little more difficult for the approver to open the attachment - it must have permissions to view the query. You can do this by configuring the roles system (preferred method) or by changing the query .

Gytis

Tags: VMware

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