Vostro 230 and E2210 via the DVI display won't wakeup

Hello-

Have a lot of new identical Vostro 230 systems with E2210 hung using DVI. They all show a weird problem - when the screen goes into sleep mode for energy savings (the sleep of the screen, not the PC, is disabled), intermittently, they wake up to the top. Systems are on but no video. Only way to recover the video is the hard reset. Several machines, same problem. As a test, used VGA and no problem of Awakening (so far).

Obviously, something is wrong, I suspect with the car when using DVI video. Someone at - it information? Needless to say that we will not get over these until we have a resolution...

Thank you...

Braytonak,

You can cancel your installation with your new materials because a technical analyst on Dell support have studied the issue we are having on the Vostro 230 trying to run two monitors with integrated vga Plug and add it into the DVI Jack.

This is an unsupported configuration.  DVI expansion card is a pass-through and not a current graphics card.

The matter has already been brought to INTEL because the problem is with the INTEL driver. Intel has said that they will not be correcting mistakes in any future driver versions.

Currently, there are a number of available workarounds:

Use VGA only

also upgraded to the 8.15.10.1749 or 8.15.10.1872, some Googling Intel driver ==> it works fine for me on Windows 7 x 64

For Windows XP it also seems to work very well ==> 6.14.10.5090

You can also install a graphics card in addition also will solve. (e.g. Diamond ATI Radeon HD3450 PCI - E 512mg low profile)

Tags: Dell Desktop

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