vSphere 5.1 installation failed for the SSO

vSphere 5.1 on Windows 2012

_________________________________________
MSI (s) (24:78) [19:02:00:087]: op to run: CustomActionSchedule (Action = VM_UpdateSSOTomcatServerXMLFile, ActionType = 1025, Source = BinaryData, target is VMUpdateSSOTomcatServerXMLFile, CustomActionData = d:\Program Files\VMware\Infrastructure\SSOServer\\conf\server.xml)
MSI (s) (24:54) [19:02:00:087]: call for a custom action to distance. DLL: C:\Windows\Installer\MSIB987.tmp, point of entry: VMUpdateSSOTomcatServerXMLFile
Error 20020.Failed to update the values in the server.xml file.
_____________________________________________________
If installation path to SSO is changed - at least the c: d:
SSOServer way SSOServer\conf\server.xml have double "------" and failure - installation causing
solution is to leave the default path - it remains unchanged for SSO component only

Here's how to fix it:

1 enable 8.3 name generation on your filesystem (IE NtfsDisable8dot3NameCreation = 0)

2 delete the directory C:\Program Files\VMware\Infrastructure\SSOServer

3 reset

4. repeat - worked for me.

The thread of VMware years have failed to understand that the 8.3 file names are not available during the install and they always relying on them.

Tags: VMware

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