W700 doesn't start, the firm Lenovo support - can anyone help? Please?
Hiya,
Major desperation setting in, the someone can help?
I put my W700 standby a few moments, but it locked to halfway through the sequence and don't wake up again or close. So I had to stop it by pressing the power button.
Now, it will not work. He tells me that it cannot find the operating system. And Lenovo support closes at 5:30...
I tried to call Lenovo in the USA, since they have a service 24 hours a day - but don't talk to me because I'm not in the USA. The guy told me to take off the AC power for 'a little' (already done) or to remove the battery for five minutes (which is now).
But I'm not optimistic that will help you. Someone at - it ideas? It is currently running 64 bit Vista. Or at least, it was.
Any assistance is welcome. In fact, good beer will be next if anyone can fix it.
I'm trying hard not to sound too desperate, but I'm having a panic now!
Hi again,
Another update: fixed! I finally managed to persuade the machine to boot from the DVD drive and run the software Windows repair. This brought me back into the PC, then I took a few backups to disk and ran diagnostics. USB drivers were assommees, but except that almost everything worked very well.
As I had suspected, the problem has been attributed to a procedure of a translation package that I use - he was known to have problems with Vista 64 bit. I never heard of any crashes catastrophics PC makes them, but then again I don't think that those who are released!
Lenovo 'support' was quite poor. Finally got their hands on them in England this morning to be told that my warranty had not been recorded by the company, that I bought the machine, so I had to wait 3 hours while they checked that I had a W700 real and not a box £ 2500 at low prices from the market. Or something. Date to which I had mostly upward and run anyway, after a sleepless night of the insistence of the buttons and the endless reboots!
In any case, thanks to all who responded - your help is valuable, and I really appreciate it. If I can help in return I would willingly - but I suspect that your computer knowledge is far superior to mine!
Tags: ThinkPad Notebooks
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