Want to 17.3 m7-n109dx: purge of backlight screen
This laptop is a best buy Blue Label, configured for sale exclusively through Best Buy.
The price is right for the features included, but we are very disappointed with HP's QA measures. This unit would never have out of the factory.
Right out of the box, the display suffers from serious backlight bleeding in the two lower corners of the display, so obvious that it is obvious for anyone to see.
The screen resolution can be Full HD 1920 x 1080, but Netflix and Amazon HD videos are not as sharp or as bright as the same videos at the same resolution on my 3 year old MacBook Pro 15.4 Retina display ".
Backlit keyboard is turned off or on and is way too bright, with a bright light that leaks on the chiclet keys, clearly visible and distracting.
We want to love this computer. We are tempted to simply exchange it for another. In addition to our MacBook, we have a 13 "HP Pavilion dv3510nr purchased in 2009 which has been flawless. But with our new HP Envy demonstrating such an obvious flaw in the display, we wonder what hidden defects may occur weeks or months from now if we were to buy another.
This purchase represents a perfect example of why we shouldn't make a purchase of this kind from a seller exclusively online. At least, with Best Buy, we have a big-box store where we can get back to it.
Problem solved. I went back the second HP laptop to Best Buy and bought a mixed open-box fully justified all-in-one 21.5-inch iMac with a glorious 1080 p display, keyboard and wireless mouse and not a single question. Partitioned the hard drive for WIndows 10. Sorry, HP.
Tags: Notebooks
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s/n: CN-OR9F1P74261-413-2W5L
photos of the monitor:
https://www.dropbox.com/s/j9qtuwxabtrpq9c/2014-03-13%2022.30.39%282%29.jpg
https://www.dropbox.com/s/75clu02o0ahs2h5/2014-03-13%2022.29.38.jpg
KaeporaG,
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