Want to 700-021eo. : 15-one smart card reader will not work or show after upgrade to Win10
15-one smart card reader worked fine under WIN 8.1 but after that upgrade to Win10 it does not appear in the list of devices. I have tried to find drivers but don't know if it's a unit of HP or Realtek or whatever. Any suggestions?
Kind regards
Eyvind
Hello @Eyka,
Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.
I understand that you have a problem with the smart card reader and wanted to help you! I see that this problem started after the upgrade of OS Windows 10.
It seems that there are no Windows 10 drivers available for your product on the HP site. It seems that Windows 10 drivers can be pushed through Windows Update. Alternatively, you can try to check this site as well:
HP products - where to find Windows 10 drivers and software for my model?
If you have problems to install the drivers, you can use the tool on the following site:
Open the Windows Update troubleshooting tool
It is possible that the drivers are not available for your product. If this is the case, or the drivers you found do not work, try to use the solutions on this site to work around the problem and let me know how it goes: how: install and update drivers in Windows 10
Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek. In addition, by clicking on the Thumbs up below is a great way to say thank you!
Have a great weekend!
Tags: HP Desktops
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