WANT to m6: Windows Update taking a long time

My laptop recently had an update waiting for a 'new feature windows 10', I decided to update by clicking on update and close. Once that the screen says of things such as the update of preparation and installation of update.
Then a black screen pops up and had a white buffering the symbol on the bottom, similar to the start, but without the hp logo screen. Since the update, my laptop has slept on this screen for about 30 hours now, with the buffering continuous symbol.
Is this normal? Is there a possible way to speed up the process?

Hi@Jaysonic,

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For the best experience on HP forum, see our Guide to HP Forums to learn more.

Stuck Windows Update. Is this fair?

I will definitely help you.

Try to restart the PC once and see if that starts the process of update quickly.

Let me know to learn more.

Resolv_S

Happy to help you. I work for HP

Please click "Accept as Solution" if you feel my post solved your problem, it will help others find the solution.
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Tags: Notebooks

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