WAP121 cannot reset to factory default settings

Hi I reset my WAP121 with the reset button with a paper clip bent to more than 10 sconds. All lights will be turned off and then I release the button when the power led lights up. It's OK. But now I can relogon to my WAP121.

I use the following user name and password.

Username: cisco

Password: cisco

What's wrong?

Model No.: WAP121

Firmware version: 1.0.0.3

PIP VID: WAP121-E-K9-V1

Serial number: SER1601059L

Best regards Andre

Hello Andrew,.

Normally in the Support Center when we try to put something else to plant, we will hold the reset for 30-35 seconds.

Hope that helps.

Eric Moyers. : | :. : | :.

Cisco Small Business U.S. STAC Advanced Support Engineer

CCNA, CCNA-wireless

866-606-1866.

Mon - Fri 09:00 - 18:00 (UTC - 05:00)

* Please rate the Post so other will know when an answer has been found.

Tags: Cisco Support

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