WARNING your "" key will expire in less than 5 days.

Hello

We received an alarm indicating that the key will expire in5 days, but when we check the license of his fine.

The warning message is:

Your "" key will expire in less than 5 days. Please contact your Cisco authorized representative.

Product: Cisco IronPort Web Security Appliance S170
Model: S170
Version: 7.7.0 - 761
Serial number: 3C08F65FC03F-FTX1752M00V
Timestamp: 23 June 2016 07:20:44 + 0100

To learn more about this alert, visit the Cisco IronPort support Web site.

http://www.Cisco.com/Web/IronPort/index.html

Additional assistance is available through a request for assistance. Of Cisco IronPort S170, go to the menu "Help and Support" in the upper right corner of the page and select "open support".

Here's the function for serial number keys: 3C08F65FC03F-FTX1752M00V

Description status revegetate Date of expiry

Cisco IronPort L4 Traffic Monitor Active perpetual n/a
Cisco IronPort HTTPS Proxy Active perpetual n/a
Days of IronPort Web use controls Active 648 Cisco Fri Apr 3 08:41:15 2018
Active Sophos 648 days Fri Apr 3 08:41:15 2018
Days of McAfee 30 sleeping sleeping
Active Webroot 648 days Fri Apr 3 08:41:15 2018
Cisco IronPort Web Proxy & DVS engine active perpetual n/a
Cisco AnyConnect secure mobility Active perpetual n/a
Days of Web reputation filters Active 648 Cisco Fri Apr 3 08:41:15 2018

No idea why it will display an alarm when all licenses are still good?

Your help is appreciated.

Thank you

Brandon

The function keys that show you listed are aligned with the main PAK from 17/03/2015:

Type: Sophos Anti-virus, apply by: 16 April 15, expires: 2018/03/14(35 months, 25 days)
Type: IronPort Web reputation filters, apply by: 16 April 15, expires: 2018/03/14(35 months, 25 days)
Type: Webroot, apply by: 16 April 15, expires: 2018/03/14(35 months, 25 days)
Type: Cisco IronPort on the use of Web controls, apply by: 16 April 15, expires: 2018/03/14(35 months, 25 days)

With the serial number provided, I see that there have been various additions of license for the analysis of files and file reputation - who were perhaps the demo keys that have never applied?

Type: File analysis for WSA, apply: June 9, 16, expires: 2016/06/25(1 months, 15 days)
Type: File reputation of ASO, apply: June 9, 16, expires: 2016/06/25(1 months, 15 days)
...
Type: File analysis for WSA, apply by: 21 April 16, expires: 06(1 months, 14 days)/05/2016
Type: File reputation of ASO, apply by: 21 April 16, expires: 06(1 months, 14 days)/05/2016
...
Type: File analysis for WSA, apply by: 21 April 16, expires: 06(1 months, 14 days)/05/2016
Type: File reputation of ASO, apply by: 21 April 16, expires: 06(1 months, 14 days)/05/2016
...
Type: File analysis for WSA, apply by: 21 April 16, expires: 06(1 months, 14 days)/05/2016
Type: File reputation of ASO, apply by: 21 April 16, expires: 06(1 months, 14 days)/05/2016
...
Type: File analysis for WSA, apply by: 21 April 16, expires: 06(1 months, 14 days)/05/2016
Type: File reputation of ASO, apply by: 21 April 16, expires: 06(1 months, 14 days)/05/2016

-In this respect - it is so possible that your device is just alert because of these function keys, which will be always connected on the side of license for the device.  If you had not implemented the function keys, then it would be a false problem and safe to ignore.  The feature would just stop working when the expiration date is reached.

-Robert

Tags: Cisco Security

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