We are therefore now on the THIRD DAY of not being able to buy simple images?
I have worked in the service the customer, so I do my best to keep cool. I understand that this is not the fault of the person who will read this. And I am aware that Adobe is aware of the problem too... however...
I called three days ago now. I was told at that time here, they are working on the problem and that I would receive an email "within an hour" Let me know when it would be resolved, and I'd be able to buy a single image. I never received an email (because nothing is fixed yet) and my project is now the third day of delay. And no, I'm not interested in the signature on another annual contract as a workaround (clever, but no trick.)
I see others here have received credits image for their trouble. CC all subscribers will get credit for the image? How will it work? I find that it is hard to believe that minds of Adobe have not found a way to solve this problem, because I guess that's a top priority - must be to lose tons of money, right? Or are you doing enough on getting desperate people who need complete their projects on time, has signed a contract? Believe me I am happy with the image credits, but I would be much happier if I could just download the image I need and get back to work.
Hello, Bradley,.
I am a member of the Adobe Stock Engineering team and we are working to solve this problem and apologize for the inconvenience. I am sure that anyone who you contacted was expecting a quick fix. I gave you a few free licenses for your trouble. You will see them in the counter of the image at the top of the page when you next connect to Adobe Stock.
EBQ
Tags: Adobe Stock
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