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Similar Questions

• Why do I need to register a credit card and give my CVV number to use Firefox on my iPad?

  I use Firefox on both a Windows laptop and a Mac Mini computer base and I'm very happy with the way it works, if you want to install it on my iPad, but it lets me not do without updating my credit card and CVV number, I can see no need and am refuses to do without good reason. Can you please tell me why this is necessary – or maybe give me a 'work-around."

  Hello André, thank you very much for your answer. I was in an Apple Store today, because I had exactly the same message when I tried to download their App Store of Apple for FREE! Initially, they were puzzled, but then wondered if I was happy NOT to have a credit card registered against my Apple i.d. - which I was. As they did scroll the message, there was a list of credit card types - e.g., Visa, Mastercard, etc. that you had a choice, but there was an option to choose NO who then deleted the message and allowed me to download the applications Apple and Firefox without any problem. (The message was coming because the card I had used to record my Apple i.d. has since expired and was replaced). Thank you very much once again for pointing me to Apple, I hope this solution helps those who are wary of entering their credit card CVV number!

• I just updated my payment by credit card and reactivated my annual subscription and I received a message saying that I was not abe to see my Bill.  Can you please explain why?

  I just updated my payment by credit card and reactivated my annual subscription and I received a message saying that I was not abe to see my Bill.  Can you please explain why?

  Invoice help https://helpx.adobe.com/creative-cloud/help/print-receipt.html

  or

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I want to return the product to stop the renovation and to remove the data from credit card

  I want to return the product to stop the renovation and to remove the data from credit card

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Adobe will not charge my credit card and my cloud stops today

  Hello

  I updated my payment information several times this week, because my Cloud apps give me warnings that I have not paid and my subscription will expire. The map info is there, the card account has sufficient funds to process the transaction, even today, in the middle of an important project, Adobe stops my creative cloud even if I have to pay my subscription.

  Several people reported this issue on the forums of creative cloud. No response until now. And the sad thing is that it is the only way to contact Adobe about this. No contact form. No cat no line, although there is a page for it. Nothing. No Adobe answer to solve my urgent problem.

  I've been a strong supporter of the creative cloud from the first day. First of all the credit card and filtered modules, now this issue with payments - you killed completely the experience for me. Shame on you, Adobe.

  I know small companies which caused fewer problems for their customers, and what they did is that they offerd every months free subscription.

  
  You can make excuses in an email, but this time the apology will not be accepted. It went off.

  Kind regards
  Michal Janowski

  Last updated: I'm just old fashioned. It seems that, today, solve you problems like that via social media. I just got a Tweet from a representative of Adobe, and they offered something for the trouble that is 100% accurate and satisfactory.

  Thanks Adobe, my problem is finally solved.

  But please, understand my anger and frustration and less complicated contact support. With a good support, none of this would be a problem, and there is no reason for me to post messages on a public forum angry. I'm sorry for all this, but there is nothing worse when in the middle of an important project of all your tools just stopped.

  Michal Janowski

  Loyal Adobe customer since 2005

• recently, I changed my credit card and I forgot to update the info card in adobe then my Ps and Lr are closed and I just paid but lightroom says 'update your membership' what should I do?

  recently, I changed my credit card and I forgot to update the info card in adobe then my Ps and Lr are closed and I just paid but lightroom says 'update your membership' what should I do?

  I see that the CC purchased February 22, 2016 is active.

  You have disconnected from the desktop preferences CC app & reconnected to activate the new CC?

  Please let us know.

  Concerning

  Stéphane

• need to replace my number of credit card for the monthly payment. What they suggest to do, does not take me anywhere. Is there any phone number to call to expedite this update?

  I need to replace my number of credit card for the monthly payment. What they suggest to do the update your credit card number does not take me anywhere. You is any phone number to call to speed this up?

  Francosp

  Ensure that EACH DETAIL is the same in all places, you enter your information

  -in how to spell and punctuate the parts of your name and address

  Change/Verify account https://forums.adobe.com/thread/1465499 can help

  - Https://helpx.adobe.com/utilities/credit-card.html credit card

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I need to change the credit card and cardholder of credit of our monthly plans... but I can't find any button billing. could you kindly say?

  Hi all

  I need to change the credit card and cardholder of credit of our monthly plans... but I can't find any button billing.

  can't find any support by adobe regarding billing issues.

  anyone of you could help me?

  Thank you

  Inga

  Change in the information of credit card to join creative cloud

  (1) connect to creative.adobe.com.

  2) click on the manage my subscription.

  (3) to change my billing information

  For the invoice

  (1) connect to adobe.com

  (2) go to my orders and select the order number, print the invoice here

• I bought a new Iphone 5 s of Snapdeal in India, but when I created an account in the App store and next step his asking me to specify the details of credit card and the iTunes gift cards and codes I don't have an option to select none that I just

  I bought a new 5s of Iphone of Snapdeal in India, but when I created an account in the App store and next step his asking me to specify the details of credit card and the iTunes gift cards and codes I don't have an option to select none I just an options to select Master card, Visa and Amex. So what should I do to continue without entering a those sections.

  This step must be completed before you can go to the next step in creating an App Store account. It is only for the purpose of verification and just incase accidentally make you an in - app purchase.

  You cannot create an App Store account without card number.

  I hope this helps.

  AppleMan

• Cannot download creative cloud because I'm in the Kenya, even though I am an American with the American credit card and the address of the credit card.

  Cannot download creative cloud because I'm in the Kenya, even though I am an American with the American credit card and the address of the credit card. I changed my region on my Adobe back account in the United States, but it won't let me download it.

  I think that the Downloader checks your IP to be sure that you are, where you say you are... so your account is based in the United States will not work for a purchase, since you are not actually in the United States

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I'm not able to update my credit card. Change the payment does not appear next to my plan for

  I'm not able to update my credit card. Change the payment does not appear next to my plan for

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

• Just after the cancellation of my subscription, you asked my credit card for a monthly payment! I tried to cancel this subscription done for a long time, and now that it's done you keep me!  Please immediately refund my money!

  Just after the cancellation of my subscription, you asked my credit card for a monthly payment!

  I tried to cancel this subscription done for a long time, and now that it's done you keep me!

  Please immediately refund my money!

  In this case, you must contact and check with Adobe support:

  Click always need Help (help), and then select the Chat option:

  Contact the customer service

• Hello! I changed my credit card, and I'm trying to change the number of the account, here, too, but does not appear, how can I do this?

  Hello! I changed my credit card, and I'm trying to change the number of the account, here, too, but does not appear, how can I do this? Please answer me as fast as you can!

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

• I have a question? credit card and paypal are the only way to pay?

  I have a question? credit card and paypal are the only way to pay?

  Yes, the command line options are

  Adobe store	Supported countries	Payment options
  North America	To the United States, Puerto Rico, Guam, other U.S. territories, Mexico, and Canada	MasterCard, Visa, American Express PayPal for purchases of software, book, support and fonts. (You can not use PayPal to purchase subscriptions).

  You can buy retailers such as staples, amazon the redemption code or key card subscription. You'll have the linerty to choose the method of payment then.

  Concerning

  Baudier

• Surfing the internet on my iphone, I got a pop-up message warning me that I had a virus that could be stolen my information of credit card through my webcam and call 1-844-854-6870.  I didn't call the number?

  Surfing the internet on my iphone, I received a pop-up message stating that I had a virus that could fly as well as personal information and credit card information used on the phone.  That I should call 1-844-854-6870 immediately to get the virus removed.  I didn't call the number, but rather made sure my privacy filters were ignited, powered my phone is off and connected my office here.  What should I do to make sure that I do not have a virus on my iphone?

  It's just a scam.

  Force restart our iPhone.

  Press and hold the Home and Sleep/Wake buttons for at least ten seconds, until you see the Apple logo.

  As long as you call the number or allow anyone access to your iPhone, so there is no worry for a virus.