We get an error "device is defective, Windows does not recognize ' when connecting Smartparts SP1100B 11

* Original title: Smartparts SP1100B 11 "LCD Digital picture frame

AC power cord pluged, switch works / stop, photo do not shine as if no power is being photo frame. I pluged USB cord in my PC and it says device has malfunctioned and Windows does not rscognize it. It is compatible to my PC system. What should do?

Hello

I suggest you to follow the steps below and update us with the results.

 

Method 1: Run the hardware and devices Troubleshooter and check.

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

Run Microsoft Fixit and check.

Hardware devices do not work or are not detected in Windows

http://support.Microsoft.com/GP/hardware_device_problems

 

Method 2: Reinstall the USB controllers.

This method addresses the steps where the USB driver currently loaded became unstable or corrupted.

a. click Start, type device in the area Manager Search , and then click Device Manager.

b. expand Bus USB controllers. Right click on a device, and then click Uninstall. Repeat for each device.

c. Once complete, restart your computer. Your USB controllers will automatically install.

d. check the issue.

Let us know if it helps!

Tags: Windows

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