We have a license, but when trying to redeem it says the code is invalid?
We brought a license by a seller for Adobe that are more around. I try to activate the codes on new computers, but they do not work.
Hi,
Please see redemption code help
Kind regards
Sheena
Tags: Adobe
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Hello
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To work with this problem, refer to these methods.
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I suggest that you disable the antivirus software temporarily and try to run chkdsk on your computer.
http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
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Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.Method 2:
You can check disk errors using the command-line of the system recovery options in Windows 7.
What are the system recovery options in Windows 7?
http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7
To open the System Recovery Options, see the section: to open the menu system on your computer Recovery Options
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Hi Richard,
1. what software are you trying to install?
2 are. what digital signature you referring?
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Also check out the links for more information:
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http://Windows.Microsoft.com/en-us/Windows7/how-can-i-decide-which-drivers-are-safe-to-install
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You must have your serial number to install a version of the software that requires a serial number
Lost information - response #1 in https://forums.adobe.com/thread/2008767 (for Mac or Windows programs)
Find your http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.
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you have a number of redemption? If so, https://redeem.licenses.adobe.com/getserial
If your redemption number is reported as invalid, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html
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