We have a problem with a freshly installed with CC 2014 and Acrobat Pro DC - Mac whenever we click on the output preview tool, Acrobat Pro DC instantly crashes. It occurs without worrying that press ready PDF we open. Help, please!

We have a problem with a freshly installed with CC 2014 and Acrobat Pro DC - Mac whenever we click on the output preview tool, Acrobat Pro DC instantly crashes. It occurs without worrying that press ready PDF we open. I tried to delete the folder/Library/Application Support / Adobe, but without success. the App said CC DC Pro Acrobat is installed, but the uninstall option is grayed out (I thought back to Acrobat Pro XI, but I can't do it yet). We use a local server to send updates of Adobe software, which could be the reason. Ideas accepted with gratitude as to how we can get insight into the output works again!

Known issue for PDF files that have an output RGB mode.

Version update of the software that will be released next month with the fix.

-Dov

Tags: Acrobat

Similar Questions

  • + 011 phone calls indicating that I have serious problems with my computer and that they provide a service of Microsoft solve problems

    original title: + 011 phone calls

    I just got a phone call from + 011 indicating that I have serious problems with my computer and they provide a Microsoft service problems. It sounds like a crowded call center and they can tell me their name and they tried to set up a remote entry on my computer. That's when I hung up. Is - this legitimate because what it really looked like a trick.

    Not legitimate... do not answer the call... Mike Hall MVP - Windows Expert: consumer http://msmvps.com/blogs/mikehall/

  • Update of Muse CC 2014.3 still have FTP upload problem: the server responding is not in time, FTP is not supported on this server [connection has expired after 15001 millseconds.] I have no problem with CC 2014. Can you suggest what I should do?

    Update of Muse CC 2014.3 still have FTP upload problem: the server responding is not in time, FTP is not supported on this server [connection has expired after 15001 millseconds.] I have no problem with CC 2014. Can you suggest what I should do?

    Hello.

    Today, I had the opportunity to work with a user of Muse with the same problem after you perform the troubleshooting steps in the post above we decided to communicate with the host.

    Later, I learned to know that host IP of the user of Muse and they managed to unlock and muse began to connect to the FTP host.

    I have another host scenario suggests Muse to add user : 21 to the FTP address and then Muse was able to connect.

    For example ftp.domain.com:21

    Please try the suggestion 2 above and let me know if it works.

    Concerning

    Vivek

  • I have a problem with file compression and then not be able to extract their share at a later date

    original title: file compression

    I am running Vista Home Premium on my laptop. I have problems with file compression and then not be able to extract their share at a later date. For example, I sent a file compressed to my instructor and she pointed out that she had a .zipx extension and the fact that she was unable to extract the files of ranking. Can someone help me with this problem?

    Hello

    1. do you have a third party compression/extraction of software installed on your machine?
    2. do you get an error message when you try to extract the files?
    3. is the relevant question for the particular file type?
    4. don't you make changes to your computer before the problem?

    Follow the steps and check if they help.

    Step 1:

    Open zip files is to open the folder and drag the content to another folder.

    See article:
    Compress and uncompress files (zip files)

    Step 2:

    If you have a third party software to Compress/decompress, I'd Uninstall it employs the way Windows compression and decompression of files/folders and see if they help.

  • I have a problem with running programs and make a return to the top.

    Original title: 2 questions...

    Running Windows 7 of the month last x 64

    (1) for some reason when I go to my windows then system32 folder that I can't seem to deny read and run all programs. Whenever I click on one that he told me that I have insufficient rights or unauthorized, or something? Am I suppose to do this in safe mode? Can anyone else help. ? Thank you

    (2) when I create a backup .iso disk for my windows will work this disc remember all my settings as my antivirus and all it's settings? Or will I have to start again all settings and re - block all programs that I've blocked, also will be things like the refusal to read and run always blocked programs out there or I have to go back and do that too if I were to ever get a virus and need to format and reinstall?

    Sorry for stupid questions, not too familiar with either. Thank you

    I just tried to burn the image on a disk. I have a 4.7 GB dvd. And it is at halfway and was told that there is not enough space? At the beginning of this one, I got a box pops up telling me to format the drive? I formatted and got to halfway through and says not enough space on the disk. How it does not stand on a dvd?

    Burn pictures to DVD is a bad, bad idea. Here's why:

    • DVDs are generally medium to small. You need anything between 5 and 20, depending on the amount of user data you store on the system partition.
    • You can't delete the old images.
    • Burned DVD suffers from "DVD rot". Their reliability in the medium term is rather moderate. If you use 10 DVD and you want to restore an image a couple of years now, so it is a good chance that one of them is flawed, making the whole set unusable.
    The solution? Use a disk of 500 or 1000 GB in a USB enclosure. It's the perfect answer to all the problems listed above.
  • I have a problem with After Effects and Cinema 4 d Light.

    Good afternoon. I have a problem with After Effects.

    When I try to create a Cinema4d file via the file menu > new > file Maxton Cinema4d gives the error "the version of Cinema4d (16.038) does not record of resources (16.028) version! Please reinstall the Cinema 4 d correctly.

    How to solve this problem?

    Thank you

    Uninstall 13.7

    Look for this folder and delete: C:\Program Files\Adobe\Adobe after effects CC 2015\Support Files\Plug - ins\MAXON CINEWARE AE

    Re-install AE 13.7

  • I have a problem with my USB and I need a tool to monitor and diagnose the USB to know what is the problem?

    I have a problem with my USB (after a long time of continuous working it stop working and I need to unplug and re-plug the device), I want a tool to diagnose and remedy?

    You can run this tool:

    http://support.Microsoft.com/mats/Windows_USB_diagnostics/

  • Problems with Office 2010 and Acrobat 8 Pro

    Good Day All;

    We are in the middle of upgrading Windows XP to Windows 7 with Office 2010 and I was wondering if there are problems with importing Office documents in Acrobat 8 Pro. I discovered that there is some problem with office 201 and designer of the life cycle.

    Any comments would be useful

    Concerning

    Chomp

    Acrobat 8 is not compatible with Microsoft Office 2010 and PDFMaker plugin is not installed. Only Acrobat X is compatible with Office 2010and at that time in 32-bit mode.

    Acrobat 8 is also not officially compatible with Windows 7, once again Acrobat X is the first version to include accreditation for this OS. It will still install, but Adobe cannot guarantee, it will work perfectly in all cases and does not provide any support for this combination installation.

  • I have a problem with Adobe Creative Suite Design Standard 5.5 serial number. During the installation of the software, the serial number is not being accepted. What can I do to make the installation process work?

    I have the Adobe Creative Suite 5.5 Design Standard software. I am trying to install this software on a new computer and the serial number is not being accepted during the installation process.

    I have disabled the software from an old computer. Can someone help with this problem?

    Hello

    Please see error "serial number is not valid for this product". Creative Suite and serial number incorrect error

    Hope that helps!

    Kind regards

    Sheena

  • I post a message, but no one seems to answer. PLSE I have a problem with adobe 5 and I have wr

    I am trouble with adobe 5 hjaving not compatible with my computer, how do I get rid of it and sloping towards a new verson, hopfully a free

    There is no application named Adobe 5, so you will need to provide the correct name of the application.  If it happens to be Creative Suite 5 (CS5) there is a good chance it is compatible with your computer, but you may need to install it in a compatibility mode.  If you want to remove it you must first deactivate it. You could also do well to use the Creative Suite cleanup tool...

    Adobe Creative Suite cleanup tool
    ---------------------------------

    helps resolve installation for CS3 thru CS6 and creative cloud problems

    http://www.Adobe.com/support/contact/cscleanertool.html

    As much as I know there no free updates, especially if the reason is the lack of compatibility.  It might be true if you purchased a version during the next version was about to be released, but CS5 is far beyond plans for this.  Software is not freely updated to match newer machines - which is part of life.

    Just in case... If compatibility is due to your machine doesn't meet not the tecniques of CS5, it will most likely then true that your machine does not meet the specification tecniques what anything newer than.

  • Hi, I have a problem with SM and Bluetooth controller.

    Dear support,

    I have problem with Bluetooth controller and SM Bus controller. I can't find the drivers for the device:

    SM Bus controller: PCI\VEN_1022 & DEV_780B & SUBSYS_216A103C & REV_16
    PCI\VEN_1022 & DEV_780B & SUBSYS_216A103C
    PCI\VEN_1022 & DEV_780B & CC_0C0500
    PCI\VEN_1022 & DEV_780B & CC_0C05

    Bluetooth controller: PCI\VEN_1814 & DEV_3298 & SUBSYS_18EC103C & REV_00
    PCI\VEN_1814 & DEV_3298 & SUBSYS_18EC103C
    PCI\VEN_1814 & DEV_3298 & CC_0D1100
    PCI\VEN_1814 & DEV_3298 & CC_0D11

    I use Windows 7 also.

    Hello:

    Here's what I did... I have zipped and attached below in attachments, the raw smbus controller driver files to decompress and install manually.

    Download and unzip the file.

    Go to Device Manager and click the controller smbus needing drivers.  Click the driver tab.  Click on set to update driver.

    Select her browse my computer for driver software option and navigate to the driver folder that you unzipped.

    Make sure that the include subfolders is selected and the driver should install.  Then restart.

  • Satellite A200/A205 - problems with start-up and sleep modus

    I have a problem with my Toshiba (running on Windows Vista).

    When I start the computer, sometimes it starts normally. But often, it starts to beep, I can hear the fan start fan and lights up blue. But the system unbootable and I see only a black screen. When I turn off and try again, the ringtone happen or it starts normally. Sometimes I have to turn it on three times and sometimes it starts the first time.

    The other problem is when my laptop into sleep mode. Sometimes when I push to the bottom of the screen, but also when it rises. It turns into sleep normally, but it won't come out. I see only a black screen. I always turn it off and restart.

    I don't know much about computer and computer-language programs, but I really hope someone can tell me what to do. I bought recently and I can't work with it like I want to.

    Hello

    This code beep at startup always means there's a bad material work so I think that there is not much you can do.
    The problem could be related to everything, RAM, card graph, processor, motherboard, etc. and it is not easy to diagnose it exactly.

    What you can do is to test the RAM with Memtest86 or other memory diagnostics tool. Maybe he can find something

    If this isn't the case, I recommend you contact an authorized service provider. Guys can you help solve this problem. :)

  • Hi, I have a problem with FF, when I click on a google site, opening in a new tab and I don't want to, can you help me?

    Hi, I have a problem with FF, when I click on a google site, opening in a new tab and I don't want to, can you help me?

    Hello, this may be a preference in your google search parameters. go to google.com/preferences and disable the option to search results open in a new browser window.

  • Hello I have a problem with the opening of the e-mails received. FIREFOX is notified of an email I received. When you arrive in the Inbox does not appear emeilul announced. Can you help me? Thanks in advance, with Dan Vatui

    Hello

    I have a problem with opening emails received. FIREFOX is warned of an email I received. When you get into INBOX does not seem emeilul announced. Can you help me?
    With thanks in advance, Dan wadded
    

    Hello

    Please also try after you delete the cache and cookies: Tools (Alt + T) > clear recent history, choose all in the interval of time to clear, Cache , and Cookies in Details and clear now. Recent history of claire

    If the problem persists, please check in Safe Mode.

    Extensions of the issues

    Troubleshooting Extensions and themes

    Uninstalling the modules

    Uninstalling toolbars

    Safe mode disables the installed Extensionsand themes (appearance) in (Alt + T) Tools > Add-ons. Hardware acceleration is also temporarily disabled - manual setting is Tools > Options > Advanced > general > use hardware acceleration when available. Options > Advanced. All these parameters/additional custom modules can also be individually or collectively disabled/enabled/changed to normal mode of Firefox to check if an extension, theme or hardware acceleration is causing issues.

  • Help, I have a problem with the PS and CC - I get and error measure in PS - "this program cannot start because ONCoreFoundation8.dll - is missing... and it crashes, and now creative cloud will not be open to all."  I spent more than 2 hours to speak to so

    Help, I have a problem with the PS and CC - I get and error measure in PS - "this program cannot start because ONCoreFoundation8.dll - is missing... and it crashes, and now creative cloud will not be open to all."  I spent more than 2 hours to speak to someone in tech support that I did not understand, and I don't know what to do next. The tech gal was run, but once she hung up he returned to broken.  I have an idea, but that's just a guess - trouble started about the time I tried to open On1 of ps there has been a perfect icon effects 9 (for some reason, they decided to add the icon when I got it - I have 8) I clicked it and it loaded the update and then asked me if I wanted to try or buy - that's when I realized that I should have clicked on 8 and tried of back , but is either too late - I think, maybe this dll. 8 or 9 in with perfect On1 effects - and it has changed my settings in PS - and is the reason why it is not compatible - ideas? I have a pc with window7-Carol

    Try to run Photoshop without loading third-party plug-in. hold SHIFT keys when you start Photoshop.  The missing module is not Adobe software.

Maybe you are looking for