Web plugin error Smartphones Appworld, blackBerry, curve 8520 BB, O2 provider.

My daughter has a BB 8520 curve.  She tries to download a BB app and asked for my help.  She has downloaded the Appworld last but cannot download app.  Her laptop says "an error occurred communicating with the BlackBerry app world web plugin.»  If please reboot your device and try again.  If you have a content protection enabled on your device, please disable and try again.  We restarted laptop and BB but still the same message, can anyone help?

Try to reset the BB by pulling on the battery or restore factory settings

http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB18998

Your mobile provider may block access to appworld, but if you downloaded later, it should work fine.

Regarding the webplugin error, have you tried to download via the website Appworld? -you need ADMINISTRATOR rights to download plugins.

If not try this

Create a new user account on your computer with ADMINISTRATOR privileges and download the latest version of your favorite browser, I recommend Chrome.

Now, go to this Web site

http://appworld.BlackBerry.com/WebStore/

I assume that you already have office installed and connected properly BB

now to start the download of any application and you will be directed to download the plugin again.

It shoud work.

Tags: BlackBerry Smartphones

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