What are the error messages you see in the window "run/eventvwr"?
I received the phone call from "Microsoft Service Center" (guess it's scam) but when they took me to run eventvwr/I had several mistakes - this is significant. Their website has been ammyy.com. Someone at - he heard of this?
Hello Peggy.
Yes, it's a serious scam, do not allow them to do something. The event shows you what events the computer crossed over from the start. These errors may be associated with conflicts .dll or programs do not load. If you have some errors, you can have someone to look at those but without one I don't know what to tell you.
Here is a site that can help explain what is the event viewer. It is a wiki, so keep in mind information is for reference only.
http://en.Wikipedia.org/wiki/Event_Viewer
I hope this helps.
Jim
Tags: Windows
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