What is going on?
Yesterday, a man by the name of Eric with an Indian accent and said he was a 'externalize' of Microsoft Windows, called and asked if I didn't know that my computer had sent warning messages. I was not aware. He told me to turn on my computer and starts telling me to make changes. I refused. He repeated that he was calling from Windows and it would help me. Was - this legitimate? I hung up the phone without making any changes, and then ran a scan antivirus on my computer. What is going on?
Hello
Of course, it was a SCAM! to get your money or steal your identity.
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.
The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspx
No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.
Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx
Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3
Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1
Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0
Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
Tags: Windows
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