What is Smartnet service for license upgrade 2504 LIC-CT2504-UPG?
Hi guys,.
Can someone explain to me what is this service for? I have the LIC-CT2504-UPG, with LIC-CT2504-5 has (Adder 5 AP licenses) and I have no understeand what services SMARTNet this permit are?
Are they necessary if I already have the SMARTNet service for the hardware controller?
These services provide something extra above the service of material?
Thank you.
Hello
SMARTnet Service contract:
Reduce downtime fast, expert technical support, flexible material cover and diagnostic device intelligent and proactive with SMARTnet Service. Your personal COMPUTER has anytime access to Cisco engineers in the (TAC) technical assistance Center and a wide range of resources, tools and training.
What you get with this contract:
Global 24 hour access to experts in the Assistance Center (TAC) Cisco technical
Support self-help through the online communities, resources and tools
Options for replacement of material, including 2 hours, 4 hours and the next business day
software updates and download cisco for your controller Web site.
Hope you got the point :)
Concerning
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Tags: Cisco Wireless
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