What is the best method to find troubleshooting documents for my printer?

Click on the following link and you will find the search engine for enter a product name / numberClick here

If you lose or forget this link, go to www.hp.com, select the drivers support & and click on the blue box / violet in the Middle called product support & Troubleshooting.  In the search field for enter a product name / number, type one of the following:

  1. Model No.
  2. Product #.
  3. Full name of the printer such as "Officejet Pro 8600 Premium"

Click Search , and then when the page opens, click on solve a problem.  When that opens, you can choose the category for the problem you are experiencing.  Then, you can select more specific questions.

Hope that helps.

Tags: HP Printers

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