What is the solution to "printhead is damaged or incompatible" for HP HP Officejet 6500?
HP Officejet 6500 709n
Windows XP
"The installed print head is not intended for this printer or is damaged"
changed ink cartridges
Have had this problem, the last two times I installed 'new' HP ink cartridges.
Got a solution of Forum members which included combinations of keys on the printer
The two keys are the # and 3. I had in mind but not separate buttons. See below:
Student
eaglenine
Messages: 1
Registration date: 16/09/2012
Message 53 55 (78 views)
Re: HP Officejet 6500 Wireless will not print or copy in black ink
Options
16/09/2012-12:22
I was able to fix it by taking the cartridge out, clean it carefully and then put it back. Then I went through the process of re-initialization of the printer, (take off the power for 15 seconds and re-apply the power while holding the # and 3 keys, continuing to press these keys until the printer send a message that he "is preparing to print").
I also had to restore connectivity as prescribed by the aid process.
Tags: HP Printers
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