What should I include in my box for repair?
I plan to send my laptop HP ENVY 17 repair center because there may be something wrong with the fan. There is a grinding/humming noise. I received my box today. What should I put in the box? Some people say not to send in the power cord, adapter or battery if your laptop turns on fine. Others say sending in battery, power cord and adapter if it's a laptop. What should I do?
Hello lisaisaduck,
I see that you have questions about what to send in the repair area.
With what you describe as the question you shouldn't send the battery or charger in the box. If the repair center needs to turn on your computer, they will have the necessary equipment.
Tags: Notebooks
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