What the public's access to knowledge base articles?

Yesterday, January 25, 2011, I could go directly to an article in the knowledge base such as:http://support.microsoft.com/?kbid=973687 or http://support.microsoft.com/kb/968749 and he would take me directly to the article.

Today, January 26, 2011, I get a page titled "Microsoft Support" that has the link in the address bar, but nothing useful on the page.

If I select advanced search and search for kb973687, I get a list of success but if I select a great success trying to go to the KB article I will return less useful page.

I missed the memo?

At the same time as you had problems, I had problems as well.

This problem seems to have corrected itself as I can connect now using the links you provided.

See you soon,.
JW

Tags: Windows

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