What Version of Trend Micro?

My Trend Micro has expired and when I click on 'renew' said Trend Micro Internet Security for Dell $79.  If I had directly on their site I see Trend Micro (PC-cillin) Internet Security $2008 49.95 y at - there a real difference between these 2 products?   Why should I pay the extra amount of $30?   Someone knows it's important to get the more expensive version?  We have a Dell with XP desktop computer.  Thank you.


Tags: Dell Software

Similar Questions

  • Trend Micro PC-cillin Internet Sec 14 for Dell - Scan Engine version

    Hi all:

    Can you people posting your current version of your engine for me?  My auto system updated to v. 8.550.1001 around December 07 and all was well with the program.  I check my version of template w / Trend Micro to check website I have the current template file and I always do.

    For some strange reason, my scan engine did not update to what's trending says is the 'current' version of 8.70.  I established a procedure for manually updating the scanning engine for this v.14Dell of the web site of trend, but it has dated 12/19/06.  Mentions XPsp2/XP/Vista, but I'm not comfortable with this old info.

    Anyone have the current version of the analysis of the engine 8,700 running on your computer?  If so, how did you get it?  The automatic update, or did you download the file from the engine and do it manually?

    I had a lot of luck with this version of Trend Micro, uninstalled the firewall to deal with other issues.  I am running Vista Home Premium, SP1 (sp1 really makes things more zippier noticed a pretty big difference).

    Any help is greatly appreciated

    Thank you very much

    Ted

    Message edited by Ted_C on 04/19/2008 05:49

  • I have been to insert an Add On "Trend Micro NSC Firefox Extension 6.8.0.1134" is this safe / authentic? What is it for?

    signature Mozilla Fire Fox, I was instructed to install a Fire Fox Add On

    Firefox will not just offer to install an extension, unless another program, that you have installed wants to install an extension for Firefox, the next time you start the PC or the next time Firefox is launched.

    You have something else installed on this PC trendmicro?

    http://eSupport.trendmicro.com/en-us/home/pages/technical-support/1058625.aspx
    "What is the Trend Micro NSC Firefox Extension?"
    The Firefox Extension of Trend Micro NSC is the network security component that is responsible for your program of titanium Web threat protection in the Mozilla browser.

    There is really no need this type of extension of TrendMicro. Firefox contains this type of protection.

  • The latest update of firefox is not compatible with trend micro security and people with disabilities, it's when I clicked on install. How to bring back my trend micro?

    I downloaded a firefox security update. When I clicked on install (or apply), I was told it disabled my security from trend micro, and there is no version compatible with trend micro. He told me they keep control and let me know what is available. NOT GOOD. I paid a lot of money for my trend micro and want it to be functional. Help! I didn't click on finish. Does that mean the upgrade is not installed and that trend micro still works?

    I seem to have fixed that by going to the site of Trend Micro and upgrade to the latest version of Trend Micro Titanium 2012 V5.0. It uninstalled the previous version on my computer and then install the latest version. Trend Micro is working now and I can browse with Firefox. The upgrade was free.

  • Why can't I uninstall/remove Trend Micro completely from my laptop?

    For the last week or so I've been doing a persistent pop up on my laptop as soon as I connect. Trend Micro guard open my program files to drive C and I don't know why. I tried to remove it but it won't let me, I also tried to uninstall it from my program files, but it isn't there? I googled and it seems that some security software, but I have never bought or downloaded. I use Microsoft Security right now for my laptop. This is a file of thugs and should I run some divert kind of software? So then what?

    You can see this article as well.

    http://eSupport.trendmicro.com/pages/how-do-I-remove-old-or-new-versions-of-trend-micro-products-in-my-comp.aspx

  • Trend Micro Internet Security has stopped working and was closed

    Original title: manages all components of Trend Micro, __Internet security. has stopped working and has been __closed. __

    Have you tried to disable my windows firewall and am always get error message (manages all components of Tred Micro Internet security has stopped working and was closed)

    Hello

    You should check with the support of TrendMicro.

    Frankly it seems to ask a lot of questions, so I remove it and replace it with other more
    compatible methods. To uninstall it, and then use the removal tool from
    TrendMicro.

    TrendMicro - removal tools
    http://eSupport.trendmicro.com/pages/how-do-I-remove-old-or-new-versions-of-trend-micro-products-in-my-comp.aspx

    How can I uninstall my Trend Micro program removal tools fail?
    http://eSupport.trendmicro.com/pages/how-do-I-uninstall-my-trend-micro-home-and-Home-Office-program-if-the.aspx

    ------------------------------

    Here's what I use and recommend: (these are all free and very effective versions.)

    Avast and Prevx proved extremely reliable and compatible with all I have
    launched on them. Microsoft Security Essentials and Prevx have also proven to be very
    reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

    Avast Home free - stop any shields is not necessary except leaving Standard, Web, and
    Operation of the network.

    Prevx - Home - free

    Windows Firewall

    Windows Defender (is not necessary if you use MSE)

    Protected IE - mode

    IE 8 - SmartScreen filter WE (IE 7 phishing filter)

    I also IE always start with asset if filter InPrivate IE 8.
    (It may temporarily turn off with the little icon to the left of the + bottom
    right of IE)

    Two versions of Avast are available 5.x and 4.8 x

    Avast - home - free - 5.x stop shields you do not use (except files, Web, network, &)
    Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
    Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
    Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
    disabled - click OK
    http://www.avast.com/free-antivirus-download

    Avast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
    and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
    Finish those you don't use).
    http://www.avast.com/free-antivirus-download#TAB4

    Or use Microsoft Security Essentials - free
    http://www.Microsoft.com/Security_Essentials/

    Prevx works well alongside MSE or Avast

    Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
    programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
    or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    PCmag - Prevx - Editor's choice
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
    would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
    (not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
    never find anything of note that I started to use this configuration.

    http://www.Malwarebytes.org/

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Trend Micro Internet Security will not uninstall

    I have a new Windows 7 Professional 32 - bit Latitude E6500 that drives me crazy. It came with a trial version of Trend Micro Internet Security installed and it's not far, at least not with elegance. Here's what I've tried so far:

    1. Uninstall via programs and features - she would get about 2/3 of the way through and hang for hours until what force you a restart. Didn't matter if I stopped first of services.
    2. Remove the menu start - Trend Micro - uninstall Trend Micro... This would launch the installer even with the same result.
    3. Try Windows Install Cleanup Utility - it would flash some info too fast to read on-screen. In the long run Trend Micro services remained.
    4. Using TISTOOL. EXE of Trend Micro, 'Trend Micro Diagnostic Tool'. This seems to actually get rid of the application well enough. Unfortunately, it kills my network interfaces (Ethernet and wireless) as I have never seen before. I was able to restore the functionality of ethernet by removing the ethernet card in the Device Manager and allow it to be re-installed. But it did not work for the wireless. The wireless adapter is listed in the device and under network connections Manager (and activated). But he is no longer an option to detect wireless networks. I can only solve the problem by performing a restore of the system to an earlier time. This of course brings Trend Micro from the grave too.

    The thought of formatting the hard drive and starting over because of this bundled crapware is really unpleasant. I read the other messages on the Internet with exactly the same issue, but none have provided a solution. I was unable to find manual instructions to uninstall. If anyone has any suggestions I'd love to hear them.

    Hello. I encountered a similar problem on a Latitude E5420 client.

    When I ran the 'change' option (there is no 'uninstall' option) applet programs & features in the Panel, she gave me an error 1719 and mentioned that the installation service could not be accessed.

    I was able to uninstall it like this:

    Navigate to c:\program files (x 86) \trend micro\client server security agent

    Search for the file named ntrmv.exe (I'm not sure it was .exe because extensions were not visible).

    Right click on ntrmv and click on "Run as Administrator".

    This produces the uninstall program and successfully completed.

  • Trend Micro AntiVirus and Windows Security Center are contradictory among themselves

    I got a message from Windows Security Center that says that Trend Micro AntiVirus related my malware was not turned on. I clicked on the button and nothing happened. I opened my window to tend to discover that all systems were on and protected. Just in case, I began my analysis of virus and it worked for 3 and a half hours now and it registers only 10% full... something is wrong?

    Hello

    Some antivirus/security products may cause this error. McAfee, Norton, Windows Live
    OneCare, Threatfire are some. What antivirus/antispyware/security products do you have
    on the machine now. And who did you NEVER got over it, even if you have uninstalled them. (These
    Let the remains that cause strange problems). Therefore a number in your case.

    Check the default services and dependencies to ensure that they are running.
    http://www.blackviper.com/WinVista/services/Security_Center.htm

    Security Center not related anti-virus or firewall State correctlyhttp://www.winhelponline.com/blog/security-center-not-reporting-anti-virus-or-firewall-status-correctly/

    How to fix Vista Reporting incorrect information Security Center
    http://www.Vistax64.com/tutorials/195736-Security-Center-not-reporting-correct-information.html

    How to disable or enable the Security Center in Vista
    http://www.Vistax64.com/tutorials/67737-Security-Center.html

    This thread might help as it might be a permissions problem.
    http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/3d2049ae-4581-439b-8E15-3f603f5c60f0/

    =====================================

    TrendMicro seems to cause a lot of problems lately then you might think about switching.

    Download replacements, but do not install until after the withdrawal of those present
    and reboot.

    For any need to use this method:

    Download - SAVE - go to where you put it-click on - RUN AS ADMIN

    Instructions/TrendMicro removal tool
    http://eSupport.trendmicro.com/1/How-do-I-remove-old-or-new-versions-of-trend-micro-products-in-my-comp.aspx

    How can I uninstall my Trend Micro program removal tools fail?
    http://eSupport.trendmicro.com/pages/how-do-I-uninstall-my-trend-micro-home-and-Home-Office-program-if-the.aspx

    List of tools to clean/uninstall anti-malware programs
    http://answers.Microsoft.com/en-us/protect/Forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-C05D-4546-8788-0aa4c25a1f91

    ------------------------------

    Here's what I use and recommend: (these are all free and very effective versions.)

    Avast and Prevx proved extremely reliable and compatible with all I have
    launched on them. Microsoft Security Essentials and Prevx have also proven to be very
    reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

    Avast Home free - stop any shields is not necessary except leave the file system, Web,.
    Operational network (Script and behavior are also recommended in Ver 6 +).

    Prevx - Home - free

    Windows Firewall

    Windows Defender (is not necessary if you use MSE)

    Protected IE - mode

    IE 8 - SmartScreen filter WE (IE 7 phishing filter)

    I also IE always start with asset if filter InPrivate IE 8.
    (It may temporarily turn off with the little icon to the left of the + bottom
    right of IE)

    Avast - home - free - 7.x stop shields you do not use (except files, Web, network, &)
    Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
    Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
    Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
    disabled - click OK
    http://www.avast.com/free-antivirus-download

    Or use Microsoft Security Essentials - free
    http://www.Microsoft.com/Security_Essentials/

    Prevx works well alongside MSE or Avast

    Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
    programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
    or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp?prevx=Y<-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
    would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
    (not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
    never find anything of note that I started to use this configuration.
    http://www.Malwarebytes.org/products/malwarebytes_free

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • cannot remove trend micro internet security

    I am trying to install a third-party internet security software but it won't install because trendmicro is installed. I tried to remove it through Control Panel, but it is not present here, but it is still

    http://eSupport.trendmicro.com/1/How-do-I-remove-old-or-new-versions-of-trend-micro-products-in-my-comp.aspx

    How to uninstall older versions of Trend Micro with the Trend Micro Diagnostic Toolkit products

    http://eSupport.trendmicro.com/pages/how-do-I-uninstall-my-trend-micro-home-and-Home-Office-program-if-the.aspx

    How can I uninstall my Trend Micro program removal tools fail?

    See you soon. Mick Murphy - Microsoft partner

  • I have Trend Micro antivirus for Windows 7, but I'm told it's not compatible with Mozilla 9.1, how to get an older version or to adapt?

    I use a computer laptop, just reinstalled everything and now have Firefox 9.1 and tells me that is not compatible with my antivirus, Trend Micro Titanium. I am running Windows 7.

    This situation should not come up again with future versions of Firefox. From Firefox 10.0 (to be released Jan 31 Mar) modules will be assumed to be compatible with the new version of Firefox and they will be not disabled, as in the past. Well sure, if an add-on does not work correctly or totally screws to the top of Firefox, it is up to the user to sort only the cottages, with a little help from those of us who provide Firefox support.

  • What is this interfer update with my Trend Micro Titanium security?

    I have Trend Micro Titanium Maximum installed to protect my computer. I don't want to update Firefox with something that will compromise that. Thank you, Mark

    If TM Titanium has installed in Firefox toolbars that you use / depend on, you can check with their website or the forum. Only the toolbar and toolbar of operation, if any, will be affected; the underlying protection offered by TM titanium should always protect you.

    On the TM forums, I can only find promises that an update makes it compatible with Firefox 8 will come out soon:

    Register and post a question about TM forum: http://community.trendmicro.com/t5/Home-and-Home-Office-Forum/bd-p/homeoffice

    If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

  • On the Add-ons screen, I get a sign that my trend micro software is incompatible. What does that mean?

    When I open the Add-ons screen, I get a message that Trend Micro NSC Firefox extension is incompatible with Firefox 4 faded. Below this is another dimmed message that the Trend micro toolbar is incompatible with Firefox 4.
    These messages mean that I do not get the protection of Trend Micro, or I have just can't open Trend Micro in Firefox 4?
    I use Trend Micro for a long time, and I really like it.

    See Trend Micro for an updated version of their Firefox extension.

  • I ran Trend Micro Internet Security Pro when a mistake also appeared as the "Visual C++ Runtime Library" what does that mean?

    Original title: problem of the Visual C++ Runtime library

    I ran Trend Micro Internet Security Pro when a mistake also appeared as the "Visual C++ Runtime Library" what does that mean?  I called Trend Micro, they said it was a mistake by Microsoft and get in touch with them. Microsoft seems to think that it is a problem of Trend Micro... Someone knows who has problem, is it?  How can I get rid of this thing of C++.  I have Windows XP thanks

    Hello

    The message appear when you run Trend Micro Internet Security Pro?

    I suggest that you follow these methods and see if they help.

    Method 1:

    Step 1:

    This could be the result of a virus. I wish you put your computer into safe mode and run a scan and check if that helps.

    Step 2:

    In normal mode, Uninstall and reinstall software Trend Micro Internet Security and check if the problem persists.

    Note:     Antivirus software can help protect your computer against viruses and other security threats.  In most cases, you should not disable/uninstall your antivirus software. If you must temporarily uninstall to solve a problem, you must reinstall as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is uninstalled, your computer is vulnerable to attacks.

    Step 3:

    Perform disk defragmentation and check if the problem persists.

    Azeez Nadeem - Microsoft Support [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

  • What to do after that Trend Micro HiJackThis scan?

    I thought I was going to run a HiJackThis scan. I follow the promts until now, and here is the log that is the result of the analysis. Can someone tell me what to do next. They suggest I ask someone until I try to delete or fix anything if I'm here and I'm asking! :) Here is the report that was generated after the scan:

    Logfile of Trend Micro HijackThis v2.0.4

    Scan saved at 22:14:20, 23/09/2010

    Platform: Windows Vista SP2 (WinNT 6.00.1906)

    MSIE: Internet Explorer v8.00 (8.00.6001.18943)

    Boot mode: Normal

    Ongoing process:

    C:\Windows\system32\taskeng.exe

    C:\Windows\system32\Dwm.exe

    C:\Windows\Explorer.exe

    C:\Program Files\SiteRanker\SiteRankTray.exe

    C:\Program Files\ATT-SST\McciTrayApp.exe

    C:\Program Files\Fichiers Files\Real\Update_OB\realsched.exe

    C:\Program Files\Fichiers Files\aol\1217131525\ee\aolsoftware.exe

    C:\Program Files\Winamp\winampa.exe

    C:\Program Nova Development\Greeting Card Factory Photo Card Maker\ReminderApp.exe

    C:\Program Files\HiYo\Bin\HiYo.exe

    C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe

    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

    C:\Program Files\Fichiers Java Update\jusched.exe

    C:\Program Files\Microsoft Security Essentials\msseces.exe

    C:\Program Files\Fichiers ArcSoft Service\Bin\ACDaemon.exe

    C:\Program Files\iTunes\iTunesHelper.exe

    C:\Program Update\DivXUpdate.exe DivX DivX

    C:\Windows\System32\hkcmd.exe

    C:\Windows\System32\igfxpers.exe

    C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\mswinext.exe

    C:\Program Google Quick Search Box\GoogleQuickSearchBox.exe

    C:\Program Files\Crawler\Smileys\CSmileysIM.exe

    C:\Windows\ehome\ehtray.exe

    C:\Program Files\TypingMaster\QuickPhrase\quickphrase.exe

    C:\Program Files\TypingMaster\KBoost.exe

    C:\Program Files\Stardock\CursorFX\CursorFX.exe

    C:\Program Files\Windows Media Player\wmpnscfg.exe

    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    C:\Program Files\Fichiers Files\aol\1217131525\ee\AOLClassic.exe

    C:\Windows\system32\igfxsrvc.exe

    C:\Users\Owner\AppData\Roaming\CBS Interactive\CNET TechTracker\TechTracker.exe

    C:\Program Files\Stardock\ObjectDock\ObjectDock.exe

    C:\Windows\ehome\ehmsas.exe

    C:\Users\Owner\AppData\Local\Google\Update\1.2.183.29\GoogleCrashHandler.exe

    C:\Program Files\Fichiers ArcSoft Service\Bin\ArcCon.ac

    C:\Program Files\Windows Live\Messenger\msnmsgr.exe

    C:\Program Files\Windows Live\Contacts\wlcomm.exe

    C:\Windows\system32\taskeng.exe

    C:\Program Files\Safari\Safari.exe

    C:\Windows\explorer.exe

    C:\Program Trend Micro\HiJackThis\HiJackThis.exe

    C:\Windows\system32\SearchFilterHost.exe

    R1 - HKCU Software Microsoft Internet Explorer Main, Search Page = http://my.netzero.net/s/search?r=minisearch

    R1 - HKLM Software Microsoft Internet Explorer Main, Default_Page_URL = http://www.yahoo.com

    R1 - HKLM Software Microsoft Internet Explorer Main, Default_Search_URL = http://my.netzero.net/s/search?r=minisearch

    R1 - HKLM Software Microsoft Internet Explorer Main, Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr10/ * http://www.yahoo.com/ext/search/search.html

    R1 - HKLM Software Microsoft Internet Explorer Main, Search Page = http://my.netzero.net/s/search?r=minisearch

    R0 - HKLM Search Microsoft Internet Explorer, SearchAssistant = http://my.netzero.net/s/search?r=minisearch

    R1 - HKCU SearchURL = http://my.netzero.net/s/search?r=minisearch

    R1 - Software Settings, ProxyOverride = *.local

    O1 - Hosts:: 1 localhost

    O2 - BHO: & Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll

    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program HP Digital Imaging Smart Web Printing hpswp_printenhancer.dll

    O2 - BHO: IEPlugin class - {11222041-111B-46E3-BD29-EFB2449479B1} - C:\PROGRA~1\ArcSoft\MEDIAC~1\INTERN~1\ARCURL~1.DLL

    O2 - BHO: (no name) - {11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5} - C:\PROGRA~1\SITERA~1\SiteRank.dll

    O2 - BHO: StumbleUpon - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll Launcher

    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Fichiers Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

    O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\ctbr.dll

    O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Winamp Toolbar winamptb.dll

    O2 - BHO: RealPlayer download and record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Microsoft Search Enhancement Pack Search Helper SEPsearchhelperie.dll

    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared Windows Live WindowsLiveLogin.dll

    O2 - BHO: TMZ Toolbar Loader - {9391af7a-7e55-4787-9538-4849787a052e} - C:\Program Files\TMZ Toolbar\tmztb.dll

    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google GoogleToolbar_32.dll

    O2 - BHO: Google Toolbar notify BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll

    O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program aimtb.dll toolbar

    O2 - BHO: WOT Helper - {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files\WOT\WOT.dll

    O2 - BHO: redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll browser address error

    O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\npwinext.dll

    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)

    O2 - BHO: Java (TM) plug-in 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

    O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears Explorer\0.5.36.0\gears.dll

    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

    O2 - BHO: SingleInstance class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\YTSingleInstance.dll

    O2 - BHO: FBLayouts Plugin - {FF4E1D1D-705B-4379-AB33-22D98C1ABF55} - C:\Program Files\FBLayouts\fblayouts.dll

    O2 - BHO: HP Smart BHO class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program HP Digital Web Printing hpswp_BHO.dll

    O3 - Toolbar: TMZ Toolbar - {57bd111f-adfe-4659-948a-94817376583f} - C:\Program Files\TMZ Toolbar\tmztb.dll

    O3 - Toolbar: toolbar Yahoo! - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll

    O3 - Toolbar: & Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\ctbr.dll

    O3 - Toolbar: & Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

    O3 - Toolbar: LimeWire Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)

    O3 - Toolbar: Winamp - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Winamp Toolbar winamptb.dll toolbar

    O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program aimtb.dll toolbar

    O3 - Toolbar: WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll

    O3 - Toolbar: @C:\Program c: Program Files MSN Toolbar\Platform\5.0.1449.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\npwinext.dll

    O3 - Toolbar: StumbleUpon - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll toolbar

    O3 - Toolbar: toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google GoogleToolbar_32.dll

    O4 - HKLM\... \Run: [CSmileys] "C:\Program Files\Crawler\Smileys\CSmileysIM.exe".

    O4 - HKLM\... \Run: [SiteRanker] "C:\Program Files\SiteRanker\SiteRankTray.exe".

    O4 - HKLM\... \Run: [ATT-SST_McciTrayApp] "C:\Program Files\ATT-SST\McciTrayApp.exe".

    O4 - HKLM\... \Run: [AppleSyncNotifier] C:\Program Files\Fichiers Apple Mobile Device Support\AppleSyncNotifier.exe

    O4 - HKLM\... \Run: [adobe Reader Speed Launcher] "C:\Program 9.0\Reader\Reader_sl.exe Adobe."

    O4 - HKLM\... \Run: [adobe ARM] "C:\Program Files\Fichiers Files\Adobe\ARM\1.0\AdobeARM.exe".

    O4 - HKLM\... \Run: [TkBellExe] "C:\Program Files\Fichiers Files\Real\Update_OB\realsched.exe" - osboot

    O4 - HKLM\... \Run: [HostManager] C:\Program Files\Fichiers Files\AOL\1217131525\ee\AOLSoftware.exe

    O4 - HKLM\... \Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe".

    O4 - HKLM\... \Run: [ReminderApp] C:\Program Nova Development\Greeting Card Factory Photo Card Maker\ReminderApp.exe

    O4 - HKLM\... \Run: [Hiyo] C:\Program Files\HiYo\bin\HiYo.exe /RunFromStartup

    O4 - HKLM\... \Run: [CLMLServer] "C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe".

    O4 - HKLM\... \Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" / startup

    O4 - HKLM\... \Run: [SunJavaUpdateSched] "C:\Program Files\Fichiers Java Update\jusched.exe"

    O4 - HKLM\... \Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" - hide - runkey

    O4 - HKLM\... \Run: [ArcSoft Connection Service] C:\Program Files\Fichiers ArcSoft Service\Bin\ACDaemon.exe

    O4 - HKLM\... \Run: [TkBellExe] "C:\Program Files\iTunes\iTunesHelper.exe"

    O4 - HKLM\... \Run: [DivXUpdate] "C:\Program DivX DivX Update\DivXUpdate.exe" / checkNow

    O4 - HKLM\... \Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" - atboottime

    O4 - HKLM\... \Run: [IgfxTray] C:\Windows\system32\igfxtray.exe

    O4 - HKLM\... \Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

    O4 - HKLM\... \Run: [persistence] C:\Windows\system32\igfxpers.exe

    O4 - HKLM\... \Run: [Bing toolbar] "C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\mswinext.exe"

    O4 - HKLM\... \Run: [Microsoft Default Manager] "C:\Program Microsoft Search Enhancement Pack Manager\DefMgr.exe" - resume

    O4 - HKLM\... \Run: [Google Quick Search Box] "C:\Program Google Quick Search Box\GoogleQuickSearchBox.exe" / autorun

    O4 - HKCU\... \Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" / background

    O4 - HKCU\... \Run: [CSmileys] "C:\PROGRA~1\Crawler\Smileys\CSmileysIM.exe".

    O4 - HKCU\... \Run: [Google Update] "C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe" / c.

    O4 - HKCU\... \Run: [Pando Media Booster] "C:\Program Pando Networks Booster\PMB.exe.

    O4 - HKCU\... \Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

    O4 - HKCU\... \Run: [QuickPhrase] "C:\Program Files\TypingMaster\QuickPhrase\quickphrase.exe".

    O4 - HKCU\... \Run: [TypingSatellite] "" C:\Program Files\TypingMaster\KBOOST. "" EXE ".

    O4 - HKCU\... \Run: [CursorFX] "C:\Program Files\Stardock\CursorFX\CursorFX.exe".

    O4 - HKCU\... \Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

    O4 - HKCU\... \Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

    O4 - HKUS S-1-5-19\... \Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe Sidebar.exe/detectMem (User 'NETWORK SERVICE')

    O4 - HKUS S-1-5-19\... \Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter (User 'NETWORK SERVICE')

    O4 - HKUS S-1-5-20\... \Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe Sidebar.exe/detectMem (User 'NETWORK SERVICE')

    O4 - HKUS S-1-5-18\... \Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" / background (User 'SYSTEM')

    O4 - HKUS\. DEFAULT\... \Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" / background (User 'Default user')

    O4 - Startup: AOL Desktop.lnk = C:\Program Files\Fichiers Files\aol\1217131525\ee\AOLClassic.exe

    O4 - Startup: AOL Lifestream.lnk = C:\Program Lifestream\AOL Lifestream.exe AOL

    O4 - Startup: CNET TechTracker.lnk = Owner\AppData\Roaming\CBS Interactive\CNET TechTracker\TechTracker .exe

    O4 - Startup: OneNote Table of Contents.onetoc2

    O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe

    O4 - Startup: WKCALREM. LNK =?

    O4 - Global Startup: Device Monitor.lnk =?

    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present

    O8 - Extra context menu item: & Add animation to the IncrediMail Style box - C:\Program Files\IncrediMail\bin\resources\WebMenuImg.htm

    O8 - Extra context menu item: & of TMZ Toolbar Search - C:\ProgramData\TMZ Toolbar\ieToolbar\resources\en-US\local\search.html

    O8 - Extra context menu item: & Winamp search - C:\ProgramData\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html

    O8 - Extra context menu item: Add to Google Photos Screensa & ver - res://C:\Windows\system32\GPhotos.scr/200

    O8 - Extra context menu item: Add to Windows & Live Favorites - http://favorites.live.com/quickadd.aspx

    O8 - Extra context menu item: Add the target of the link to existing PDF - res: / / C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

    O8 - Extra context menu item: crawler search - TBR: iemenu

    O8 - Extra context menu item: Download Image with Download Manager - tbr:iemenudownload

    O8 - Extra context menu item: download with Download Manager selection URL - tbr:iemenudownsel

    O8 - Extra context menu item: download URL with Download Manager - tbr:iemenudownload

    O8 - Extra context menu item: E & xport to Microsoft Excel - res: / / C:\PROGRA~1\MICROS~3\Office12\EXCEL. EXE/3000

    O8 - Extra context menu item: Google Sidewiki... - res: / / C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html

    O8 - Extra context menu item: Save Page to PDF... - file://C:\Program Files\Nitro PDF\PDF Download\nitroweb.htm

    O8 - Extra context menu item: StumbleUpon PhotoBlog it!-res://StumbleUponIEBar.dll/blogimage

    O9 - Extra button: Notes of Desktop - {035E680E-B668-472F-91F3-E850BCC5051F} - C:\Program Files\Crawler\Notes\CNotes.exe

    O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears Explorer\0.5.36.0\gears.dll

    O9 - Extra 'Tools' menuitem: & Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears Explorer\0.5.36.0\gears.dll

    O9 - Extra button: Crawler Smileys - {16FE352D-F643-4A81-BC61-2C051F3A757D} - C:\PROGRA~1\Crawler\Smileys\CSMILE~1.DLL

    O9 - Extra button: Blog this - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

    O9 - Extra 'Tools' menuitem: & Blog this in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

    O9 - Extra button: send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

    O9 - Extra 'Tools' menuitem: S & end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

    O9 - Extra button: Crawler eCards - {82E2B317-7C9C-4F12-B920-AC37D928CD43} - C:\PROGRA~1\Crawler\Smileys\CSMILE~1.DLL

    O9 - Extra button: research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR. DLL

    O9 - Extra button: weather Crawler - {B1CF6225-211E-4B4C-B466-5F224E348FF3} - C:\Program Files\Crawler\Weather\CWeather.exe

    O9 - Extra button: Radio & MP3 Player - {C461FBFE-C0DE-4757-89DD-A5A833B9AC1F} - C:\Program Files\Crawler\Radio\CRadio.exe

    O9 - Extra button: Crawler Screensaver - {CDAFD956-97BE-443D-8EF7-F4F094EB5766} - C:\Program Files\Crawler\SSaver\CSSaver.exe

    O9 - Extra button: show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program HP Digital Printing Web hpswp_bho.dll

    O15 - Trusted Zone: http://www.eharmony.com

    O15 - Trusted Zone: http://*.netopia.com

    O15 - Trusted Zone: *. NetZero.com

    O15 - Trusted Zone: *. NetZero.NET

    O15 - Trusted Zone: *. Runaware.com

    Ø16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

    O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\ctbr.dll

    O18 - Protocol: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll

    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

    O22 - SharedTaskScheduler: FencesShellExt - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files\Stardock\Fences\FencesMenu.dll

    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Fichiers ArcSoft Service\Bin\ACService.exe

    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

    O23 - Service: AOL connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Fichiers Files\AOL\ACS\AOLAcsd.exe

    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Fichiers Apple Mobile Device Support\AppleMobileDeviceService.exe

    O23 - Service: Service Hello - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

    O23 - Service: FreezeScreenSaver - Unknown owner - C:\Windows\system32\FreezeScreenSaver.exe

    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\eMachines Games\eMachines Console\GameConsoleService .exe

    O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

    O23 - Service: Google Update Service (gupdate1c997c4a9dc4529) (gupdate1c997c4a9dc4529) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Google Updater\GoogleUpdaterService.exe

    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

    O23 - Service: McciCMService - Mobile Communications, Inc. - C:\Program Files\Fichiers Files\Motive\McciCMService.exe

    O23 - Service: McciServiceHost-Alcatel Lucent - C:\Program Files\Fichiers Files\Motive\McciServiceHost.exe

    O23 - Service: StumbleUponUpdateService - stumbleupon.com - C:\Program Files\StumbleUpon\StumbleUponUpdateService.exe

    O23 - Service: Stardock WindowBlinds (WindowBlinds) - Stardock Corporation - C:\Program Files\Stardock\MyColors\VistaSrv.exe

    O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

    --

    End of file - 18813 bytes

    I appreciate all the indications on this analysis to complete.
    Thank you
    Nettie209

    Hi nettie209,

    You can try this forum link: http://www.webuser.co.uk/forums/forumdisplay.php?f=225

    You can also use this site to self analyze: http://www.hijackthis.de/ you just paste in your hijackthis log.

    Alternatively, there is this forum: http://forum.aumha.org/viewforum.php?f=30

    Another is: http://www.theeldergeek.com/forum/index.php?showtopic=13415

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: Web:http://www.winuser.co.uk;  Web: http://xphelpandsupport.mvps.org;  Web: http://vistasupport.mvps.org;  Web: http://www.silversurfer-guide.com

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    • Firefox version information are coded in the toolbars that they develop and only the developer can modify these compatibility information when they have completed their tests.

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