When I called Firefox for the support I had an office in India named support vgeek that says my computer in great danger and sold me a package of protection $ 400, true?
I called for help because Firefox would not properly view my Web sites. I called the phone number on the Firefox Web site and got the support of Vgeek. From a distance, they scanned my computer and said that my computer was at risk - claiming that I had a Trojan horse that my antivirus did not and that my computer was about to crash because of an internal system components have been close. They were speaking to me in a $400 three years protection and support package - which, according to some local computer repair personnel in May were not necessary. The support of vgeek say they work for Firefox. Is that correct or have I been scammed? Please notify.
Or, a more detailed response. I wanted to get the message to you first that you had been scammed and you IMMEDIATELY to put an end to your card and change all the numbers it's the most important thing to do. I'll give you some information that you will want to follow after you make sure t stay.
It is well known scams, where the companies will say you have a virus (that you do not, they will be lie to make you think) and their scam your credit and debit card numbers. As I said, this is the site of official support from Mozilla and you won't find it here numbers phone, or we will ask of money (unless you choose to make a donation).
Follow the advice of Cor - els above to search for malicious software and uninstall any program that this phone number you had installed. Also change the password (your password back, amazon, etc.) to be sure.
Tags: Firefox
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1. do you remember make changes to your computer before this problem?
Method 1:
Step 1:
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Step 2:
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