When I click on the "contact" icon in any site to contact support, etc., instead of a get a screen of unique composition, several dial screens continue to open.
Additional dial screens continue until I finally managed to close Firefox.
I tried with Internet Explorer and I do not have this program, then I guess that my Firefox settings need fixing.
Windows 7 64
Firefox 14.0.1
Could you try to change your setting mailto in the next tab:
Orange Firefox button or classic menu Tools > Options > Applications
In the search box, type or paste mailto and make a pause so that the list is filtered.
If you check the drop-down list on the right, make a note of the current e-mail client or Web site. Is this right? There are several entries for the client/site? You can try to switch to another, saving, and then return to the dialog box and put back. Sometimes it improves things.
You can also reset your options application (AKA download actions) on the default values of Firefox. The file that stores the information sometimes is damaged and needs to be regenerated (or faked, but its format is difficult to clean manually). This article has the steps: https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_reset-download-actions-for-all-file-types
After the reset, go back in the options of the Application to select your favorite again mail website.
Tags: Firefox
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To do a clean reinstall of Firefox, follow these steps: Note: you can print these steps or consult them in another browser.
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Please report to say if this helped you!
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