When I click on the creative cloud icon, I have a menu drop-down empty. How can I fix?
I use a MacBook Pro with OS El Capitan.
Please visit:creative cloud is empty window why?
Re: Empty opening creative cloud app
I hope this helps.
Concerning
Megha Rawat
Tags: Adobe
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WHITE cloud screen http://forums.adobe.com/message/5484303 can help
- and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
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Can you please refer to:
installation stuck at 90%, update stuck at 0%
Installation of updates: stuck at 0%
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Stéphane
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I'm trying to download the trial version of InDesign, and before I could do that I had to improve my creative cloud. Once updated, my computer freaked out, acted like it was stop, then has not.
Now, I click on the creative cloud icon, but nothing appears. It runs, it will appear in the 'process' when I do the Task Manager, but in fact, nothing is displayed.
I seriously got creative cloud, ha.
Please refer to:
https://helpx.Adobe.com/creative-cloud/KB/troubleshoot-CC-installation-download.html
Concerning
Baudier
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I don't see anything when I click on the creative cloud.
I don't see anything when I click on the creative cloud. I used to see the entire list of applications, but I can't now. Everytime I open Photoshop CC 2014 it gives me an error "Please download a new copy of Adobe Application Manager of...". "I did the download, but the problem always arises. Help, please.
Yang, including the version of operating system do you use? Please, try the steps mentioned below.
1. remove the cloud creative app.
- Using creative cloud | Uninstall the creative cloud desktop application
- https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
2. install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
Let us know if it works.
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I LR4 on my Mac with a few 8 000 images on it. If I buy the creative cloud, do I download LR5 on my desktop and how can I access these images or are they automatically imported?
There is no forced use of the LR5 and your LR4 will remain in place and active. If you decide to use LR5 will try, import your catalogs.
Mylenium
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Why I can't access Apps, active or community. Everything is frozen.
Hi Pekeris,
Please stop cloud creative app.
Then below do data as follows:
Delete the file OPM.db and reconnection in the desktop application of creative cloud using the Adobe ID associated with your subscription.
- Mac OS: You can locate the file OPM.db in the \User\
\Library\Application Support\Adobe\OOBE folder. To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 Lion. - Windows: You can locate the file OPM.db in the \Users\
\AppData\Local\Adobe\OOBE folder. To show the hidden AppData folder, see display files, folders, file name extensions. Windows XP, Vista, Windows 7.
Please, let us know how it goes.
Thank you best regards &,.
MoHA
- Mac OS: You can locate the file OPM.db in the \User\
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The support site says to click the menu button, then choose "Privacy panel. When I click the menu button, it has options to cut, copy, paste, zoom, new windows, printing, full screen, search, developer, log to synchronize, customize, help and close firefox. When I click on customize, there are still no option for the Privacy panel.
Normally, the Options in the menu. If you move it to the toolbar, it appears like a gear icon or the wheel. If delete you in the menu, you can access it in the classic menu bar.
ALT + t (to show the classic menu of tools) > Options
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Here's a screenshot of it. It may be minor, but it drives me crazy! Any help appreciated.
Hi ToastCleaner,
You can consult the following link:
CC desktop applications 'updated' lists when it is not installed
Hope this works for you.
Concerning
Megha
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Hi all, after happily using CC for almost a year he no longer works: the creative cloud icon continue on spinning and when I try to open ANY CC applications a warning saying "Adobe Application Manager is needed to solve this problem. However, it is missing or damaged. Please download and install a new copy ecc ecc. Tried all that but I'm stuck. any help, please? Thank you.
Hello
Please try following steps depending on your operating system
(Windows)
(1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)
C: / / program data (to view hidden files to see this folder)
C: / / program files 86 x files / common
C: / / program files x 86.
C: / / program files common files
C: //program files.
Go to c:/programdata/Adobe and oobe and rename it oobe.old
Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager
Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator
Go to Control Panel/Add or remove programs and uninstall cloud creative app
Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud
Run it and it should work.
(MAC)
(1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.
(3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.
3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.
(4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.
Cloud creative library and remove 5 open application).
(6) open utility library of the application itself and delete Adobe application manager and creative cloud
(7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud
(8) launch cc app and it should work properly
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When I hit the creative cloud icon it starts updating creative cloud but stops at 2 percent and said to try to connect to the server, and does nothing else. My internet is fine. I have Adobe master collection installed on this laptop. I disabled my firewall to see if that helped, but it does not work.
Hello
Please follow CC update stops at 2%. Network does not connect to the server from Adobe. What can I do?
Hope that helps!
Kind regards
Sheena
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When I click on 'Install creative cloud' nothing happens
I downloaded Adobe Creative installer of cloud for installation of Photoshop and Illustrator. But when I click on 'Install creative cloud' I'm invited to my username and password I entered correctly. After that, the area username password disappears and absolutely nothing takes place.
Help, please.
Have you entered the same Mac user name and password that allows you to connect?
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Original title: Microsoft 7
My basket is linked to my libraries. When I click on the recycling bin icon, the icon of 'libraries' opens. In addition, my 'documents', 'homegroup', 'computer' and 'network' options are now located in the trash. I recently tried to choose a file to send, and when I click on 'Browse', my files were not there. previously, these options were not in my trash. Do you know what I can do?
Hi Angelica,.
This problem may occur due to viruses or malware present on the computer.
I suggest using Microsoft Safety scanner and check if this solves the problem. Follow the steps below:
Method 1:
Run the Microsoft Safety scanner and check if there are files infected on the computer. See the link to download and run the Analyzer:
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: the data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss. This Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
If the problem persists, proceed to the next method.
Method 2:
The question took place recently, I suggest you to restore the computer to a point prior to this issue.
Check out the link to perform a restore of the system to a point prior to this issue:
http://Windows.Microsoft.com/en-CA/Windows7/products/features/system-restore
Please let us know the results.
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