When I click (or double click) a picture to open it, it opens too big for desktop screen.

Original title: too big images

Windows 8 - when I click (or double click) a picture to open it, it opens too big for desktop screen. I tried different programs, and all are the same. I used the painting for a long time and it was fine.  It started all of a sudden. I have not changed other settings I know.

Hi Sandra,.

Thanks for posting your request here in the Microsoft Community.

This could have caused because all settings or update related issues. I would like to know some information about this problem so that we can help you further.

1. do you get any error code or error message while starting?

2. have you checked if the same problem occurs on a different user account?

3. this problem occurs only when opening the images?

I would suggest trying the following methods and check if it works for you.

Method 1:

Try to install the latest drivers and updates to the Web site of the manufacturer of the computer or from Windows Update and check if it helps. This is to check if the problem is caused due to any update related question or not.

See the following Microsoft Help article to download and install the drivers.

http://Windows.Microsoft.com/en-us/Windows-8/all-drivers

Method 2:

Check to see if the same problem occurs on a different user account. This is to check if the problem is caused due to any user profile related question or not.

If you do not have a different user account, see the following article from Microsoft Help to create a new user account.

http://Windows.Microsoft.com/en-us/Windows/create-user-account#create-user-account=Windows-8

Please reply with the status of the issue so that we can better help you.

Tags: Windows

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