When I click to open a PDF file, it opens in Adobe Photoshop Essentials instead of the player.  How can I solve this problem?

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• I can't rename my files photo and document from one month. What happened and how can I solve this problem?

  I can't rename my files photo and document from one month. What happened and how can I solve this problem?

  Hi robertjefferies,

  You get the error message?

  Method 1: Run the fixit available in the links below and check if that makes a difference-Worth to try
  Diagnose and repair Windows files and folders problems automatically

  Method 2: Start the computer in safe mode, and then check. To do this, follow the steps below:

  Access Advanced Startup menu options by turning on your computer and pressing the button F8 continuously until Windows starts. In the boot advanced options, select Mode safe

  Startup options (including safe mode)

  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

  Let me know if the problem persists in this mode

• There are ten virus adware and malicious software attempting to invade my files; If you follow prompt to "remove all", nothing happens. How can I solve this problem?

  There are ten virus adware and malware that have file names tries to invade the following files: my dovument (7), Shared (6) and Local C drive files (78); If you follow prompt to "remove all", nothing happens.  There are three flashing warning signs alert me of evil potentiial for files named above. How can I solve this problem?

  Hello

  We need more information. What antivirus do you use? Don't forget to contact support
  and forums. If the MSE a response - MSE here on answers forum. What version of Windows
  you use. It might also help if you named the malware involved.

  Please provide all the information we need to help us help you.

  How to ask a question
  http://support.Microsoft.com/kb/555375

  ===============================================================

  This troubleshooting is for Windows 7 - Vista is similar - for XP using RUN instead of
  Start - Search.

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  There may be necessary sanitation - which some depends on your version of Windows.
  RUJ SFC/scannow and checkdisk (CHKDSK) - if necessary to do a repair installation. For
  more information on these methods require responses - Windows Forums for your version of
  Windows.

  Answers - Windows Forums
  http://answers.Microsoft.com/en-us/Windows

  Also, be sure to provide all the information we need to help us to help you:

  How to ask a question
  http://support.Microsoft.com/kb/555375

  =======================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 for virus and spyware help
  infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
  international information, see your subsidiary local Support site.

  Microsoft support - Virus and Security Solution Center
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• When I apply edge animated adobe page full-width OAM file Web site get padding to the right, how can I solve this problem

  When I apply the Adobe Edge file animate OAM for Adobe Muse on the website of width full page show on preview 200 empty pixel on the right side of the page.

  Please check the type of fill and follow the suggestion to mention:

  https://helpx.Adobe.com/Muse/how-to/add-SVG-graphics.html

  Thank you

  Sanjit

• When I tried to do a restore point, I received an error message saying no shadow program. How can I solve this problem. I can't find the answer anywhere. Not one that makes sense

  Why the Microsoft Shadow program could not be installed?  I tried to do a system restore and not able to. I tried to update, went into Device Manager. Nothing is workin.  I can have ruined Services because I tried to turn it on.  Please, someone knows how can I fix?

  Hi Marnie,

  So if I understand correctly, you have already checked if the Volume Shadow Copy - service is on?

  If not, go to 'Services' (start-> type "services.msc" in the search bar and press ENTER.)
  Scroll down to "Volume Shadow Copy", double click it and check the startup type. It must be manually or automatically. If it is disabled, then change it to manual or automatic.

  Let us know OK? Thanks and good luck :)

  Sébastien.

• When I use ctrl-alt-del to do to the Task Manager I get a message that says that my access in the task manager has been disabled by the administrator - but I AM the administrator - how can I solve this problem

  This does not occur in a given program, but at all times

  First take the precaution to ensure that your computer is free from virus/malware because it is a symptom of infection.

  http://www.elephantboycomputers.com/page2.html#Removing_Malware

  If the machine is clean, then:

  Activate the task (line 51) Manager - http://www.kellys-korner-xp.com/xp_tweaks.htm
  Lift the Restrictions - Task Manager, Regedit and CMD (line 275) - http://www.kellys-korner-xp.com/xp_tweaks.htm
  Troubleshooting of the Task Manager - http://www.kellys-korner-xp.com/xp_t.htm#tm
  http://windowsxp.mvps.org/Taskmanager_error.htm - Task Manager has been disabled by your fix administrator MS - MVP - Elephant Boy computers - don't panic!

• When I try to assess my computer via the control panel by pressing 'rates receive this computer' i a that 'message windows could not calculate windows experience index because the user cancelled the assessment' how can I solve this problem.

  Ideas:

  • information on the performance and the tool programs having problems
  • the user cancelled the assessment
  • installation of Windows vista service pack 2
  • Tracking FAQ

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Hello Marie Claude fernando.

  Thanks for posting on the Microsoft answers Forums.

  In a command prompt elevated.  WinSAT formal type

  I hope that this answer to your questions, if you need further assistance please come back and post, we are more than happy to help you.

  Kind regards

  Edgar
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I tried several times the installation of "cloud creative desktop", and when it is installed, appears a message saying 'installation of creative cloud failure. (Code: 1 wrong) ». How can I solve this problem?

  PLEASE HELP ME

  Hello

  Please check the help below document:

  Error: "unable to install". Creative cloud office

  Kind regards

  Sheena

• When I converted a PDF file to WORD. DOC, it opened in read-only and I'm unable to edit text.  How can I solve this problem?

  When I tried to convert a PDF to WORD file. DOC, it opened in read-only and I'm unable to edit text.  How can I solve this problem?  I don't know how to change read-only.

  Hi Judith,

  I'm sorry that the subscription has not worked for you. I cancelled it and treated a full refund since you cancelled within 30 days.

  Best,

  Sara

• When I open my application on my Macbook pro using bootcamp, the photoshop CS3 opens very low.  How can I solve this problem?

  When I open my application on my Macbook pro using bootcamp, the photoshop CS3 opens very low.  How can I solve this problem?

  Legacy versions do not support the higher resolutions / poster of the retina. Refer to this:

  My UI elements appear tiny. | Error postal codes of Mylenium

  Mylenium

• When I try to use the Windows Update link for my XP computer I get a message indicating that the location where the Windows Update stores data has changed and it needs to be repaired. How can I solve this problem?

  When I try to use the Windows Update link for my XP computer and after using Windows Mr. Fix - It, I get a message indicating that the location where the Windows Update stores data has changed and must be repaired. How can I solve this problem?

  I'm not that computer literate and do not understand what needs to be fixed.

  This problem just started a few weeks when I noticed that I had any recent download automatic update that I regularly get. So I tried to do it manually through access via my control panel.

  I use ESET Antivirus Node32 software.

  Hello

  1. What is the error message or an exact error code?

  2 have you made changes on the computer before this problem?

  3. you try to check the updates?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Reset Windows Update components and then try to download the updates.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: http://support.microsoft.com/kb/322756

   

  Method 2:

  File system scan tool checker and then try to press Ctrl + Alt + Delete and check.

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe):

  http://support.Microsoft.com/kb/310747

  Please respond with more information so that we could help you more.

• I keep getting "C\WINDOWS\system32\rundll32.exe" when I try to do something in the 'Control Panel'. How can I solve this problem?

  I keep getting "C\WINDOWS\system32\rundll32.exe" when I try to do something in the 'Control Panel'. How can I solve this problem?

  Hello

  · Do you remember all the recent changes on the computer before the show?

  · What is the service pack installed?

  · What is the number and the model of the computer

  Try the steps listed in the link below and check off the results: cannot find the Rundll32.exe file when you open the control panel: http://support.microsoft.com/kb/812340

• This message appears when installing a program on windows 7, how can I solve this problem?

  "An error occurred during which create the directory: c:\Users\Dell\AppData " this message appears when installing a program, how can I solve this problem?

  Hello

  1. what application are you trying to install?
  2. are you having this problem only during the installation of this particular application?
  3. did you of recent changes on the computer before this problem?

  Method 1:

  I suggest you run the fix it and check if it helps.

  Diagnose and resolve program install and uninstall problems automatically.
  http://support.Microsoft.com/mats/Program_Install_and_Uninstall/en-us

  Method 2:
  If the problem is not resolved I suggest to try the steps and check if that helps.

  a. When you try to install the program, go to this folder:

  C:\ProgramData\Microsoft\Windows\Start Menu
  
  b. right-click on the folder and then click Properties.

  (c) in the Properties window, click Security tab.
  
  d. click Edit and then click Add.

  e. all type in the box, and then click OK.

  f. then Select the full control check box.

  g. click apply and then click OK.

  Check out the link: what to know before applying permissions to a file or folder
  http://Windows.Microsoft.com/en-us/Windows7/what-to-know-before-applying-permissions-to-a-file-or-folder

  Method 3:

  If the problem persists, you can check if all background programs is the origin of the problem.

  To check this, you need to put the computer in a clean boot state and try to install the program. To put the computer in a clean boot state, follow the link below.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135

  Note: When you are finished troubleshooting, follow step 7 article to start on normal startup.

  For more information, please see the link.

  Install a program
  http://Windows.Microsoft.com/en-us/Windows7/install-a-program

  Hope this information is helpful

• I have sent and follow my pdf to a recipient, now I can't change like my pdf, it is said that I am limited to do so, how can I solve this problem?

  I have sent and follow my pdf to a recipient, now I can't change like my pdf, it is said that I am limited to do so, how can I solve this problem? When I go to my saved PDF file and try to edit it, I get a message that says that this feature of document in Adobe Acrobat Reader ms document has been changed since its creation and use out functionality is no longer available. For the original version of this document, please contact the author. I am the author, and I can't edit my document what should I do?

  Hi scottk48497237,

  You cannot modify PDF documents by using player application.

  You will need Acrobat free trial download Adobe Acrobat application | Acrobat Pro DC to edit files PDF using Acrobat | Edit PDF files.

  Kind regards
  Nicos

• Why open one of my favorites in the sidebar and how can I solve this problem?

  One of my bookmark sites always opens in the sidebar. Why? and how can I solve this problem?

  Opening in the sidebar is the default action for bookmarks created via a "Mark this Page" link or button on a Web site. Make sure you use many methods to "Bookmark this Page" located in Firefox instead.

  Right-click on the bookmark and select Properties, then turn off the preference for the load this bookmark in the sidebar, and then click Save.