When I get a new email in my Inbox, my whole computer crashed.

I always let Thunderbird open when I'm on my computer so that I can catch emails coming. There was a lot of windows updates to download this morning and an update to Thunderbird, also. I started downloading Windows updates and I continued with my company.

I don't remember if all updates had installed when this happened since I was in another program, but I noticed a message alert popped up in the system tray. At that time, I couldn't do a thing. My computer just locked up. I let it sit for about 5 minutes, thinking it was just slow, but it never unlocked so I had to start my computer hot.

When the computer is back upward, I noticed all the windows updates were installed. I grew up in Thunderbird to check my email. I went ahead and updated to Thunderbird (since it had caught my attention when he started, the update is ready) and continued with my business.

As soon as I received another email, the system will lock up again. I rebooted again. I then entered Thunderbird and it was the ONLY program that runs and open on my desktop. I received a warning in my system tray and all the computer locked again. I'm afraid to open Thunderbird more, but need to my emails. Can I disable the system tray alerts?

Try to start * Windows * in safe mode with active network.

-Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

-Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

- Http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx XP

Always in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

The problem goes away?

Tags: Thunderbird

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