When I right click on my documents/files/photos and other, the window is not responding and it freezes
A text box that appears indicates this:
Description:
A problem caused this program blocking interact with Windows.
Signature of the problem:
Problem event name: AppHangXProcB1
Application name: explorer.exe
Application version: 6.0.6002.18005
Application timestamp: 49e02a1e
Blocking signature: 31 d 7
Hanging Type: 32
Waiting on the name of the Application: SUPERAntiSpyware.exe
Waiting on the Version of the Application: 4.41.0.1000
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Signing of additional blocking 1: 1781b4a6eaafd34d3c2b2fd01bffa316
Signing of additional blocking 2: 17cc
Signing of additional blocking 3: 9bfa392d7196ddcf1851c85b92965bde
Signature of blocking extra 04:31 d 7
Signing of additional blocking 5: 1781b4a6eaafd34d3c2b2fd01bffa316
Signing of additional blocking 6: 17cc
Signing of additional blocking 7: 9bfa392d7196ddcf1851c85b92965bde
This coming from a labtop Windows Vista Home Premium with Dell and lasts for a while. I tried a system backup and restore, but it did nothing. Only happening on the documents. Help, please
Hello
Did you last modified the software on your computer?
It seems that the problem might be caused by "SUPERAntiSpyware.exe"; You can try to uninstall the application and check if it works
Method 1:
I also suggest you to follow the steps and check.
Step 1:
Start your computer in safe mode
How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7 http://support.microsoft.com/kb/929135
Note: when you are finished troubleshooting, follow step 7 article to start on normal startup.
Method 2:
I also suggest you perform a scan of the System File Checker. Analysis of the System File Checker replaces damaged with new files operating system files. You can check the link below to do the same thing.
http://support.Microsoft.com/kb/929833
Hope this helps and keep us posted.
Tags: Windows
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