When I set up my new laptop, my Adobe account will pass with me, i.e. automatically transfer through, or is it more than that?

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  You will need to contact Adobe directly. Work your way through this document. Try to open a chat session.

  Contact the customer service

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  Hello

  In addition to what Shawn said, there should be a key you can hit while the manufacturer of your computer display... before starting windows... To RESET or RESTORE factory.

  More pre-installed machines have a key such as F12 or something to do.

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  Hello

  This should really be asked in the answers – Windows Forums for your version of Windows.

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  ==============================================================

  Check their documentation online with Dell Support, and ask in the Dell forums.

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  wendyjjll,
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  Hi kempie2011,

  1. What is the number of brand and model of the laptop?

  2. you receive error codes?

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