When unboxing and set up the new laptop, my password has been damaged and now I'm locked out of my laptop brand new! Help, please!

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  In addition, my system is a Dell GX280 series, pentium 4 with 512 MB of RAM, or 502 a 37.2 GB C drive. It has been renovated and came pre-installed with Windows XP.

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  Your email address was removed for reasons of confidentiality, but unfortunately I do not use my email address for support... only use this website :)

  --> I hope this helps! Please vote or mark as correct answer if it doesn't :)<>

  http://www.xinx.co.uk - my Web site | http://www.systems-and-solutions.co.uk - where I work

  
  Info from Microsoft about phishing . Information from Microsoft on the fake security software

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  Thanks for posting your query on the Microsoft community.

  Before give you the steps of troubleshooting on this, I would like to know some details about your problem.

  1. Is the issue with the app store or with any other app too?
  2. Are you a specific error code?

  But you can always try some basic troubleshooting steps:

   

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  Note: Back up the registry before you edit it. Then you can restore the registry if a problem occurs.

   

  Method 4: Run the troubleshooter of App.

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