When I tap on the touchpad on my HP Pavilion dv7 cursor sometimes also jumps on the screen

When I tap on the touchpad on my HP Pavilion dv7 cursor sometimes jumps somewhere else on the screen. I sent 2 times to HP and it has been returned without problem found. They advised me to set the pointer at half speed, but it still happens. I found on the HP web site, a newsletter which confirms that they seem to have a problem: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01471084&tmp_task=solveCategory&lc=en&dlc=hr&cc=hr&lang=hr&product=4075797#.

It is apparently related to the thread "Windows UPDATE Caused typing problems (Jumping cursor... )" It only happens when I type' and 'double tap', not when I type. So who is to blame?

To disable the option of tapping helps but it is only circumvented the problem.

And HP article points to its own software system BIOS or touchpad as the culprit, not the operating system.  I've seen a number of updates offered on Windows Update that can potentially manure with a touchpad settings; Quick Launch buttons specific to the virtual devices/interfaces/drivers ACPI BIOS that control things like the programmable buttons or special function keys and updated for HP, TouchPad software and driver updates.

Non-Microsoft software and published on Windows Update for driver updates are put there by the respective hardware or software developers, not by Microsoft.  Many users just automatically install what are updates are available without looking too close description of the update and do not realize that they just installed an update to a third-party product as opposed to an update of the operating system.  Some users don't even know the difference.

I would check the forums to support consumer of HP for a potential solution.  Several times, HP will have a new driver or software provision, but he gets only appearing on the support pages and download for currently marketed models, not on discontinued models.

Tags: Windows

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