My laptop crashes when it gets to the screen.

I accidentally unplugged a usb and I had to reboot my computer. Whenever I do that it goes through a check disk and it wont let me Cancel. When it comes to the office that it freezes or my mouse is very laggy and it won't work. Most of the time that it crashes and I don't know what to do. Can someone help me because I need to go on my computer and I have no idea what to do! Furthermore, I use Windows XP Home Edition.

Hi nate1102,

You can try to start in safe mode and check if the problem occurs.

Check out the link for more information on starting your computer in SafeMode below:

http://support.Microsoft.com/kb/315222

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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