When I try to connect it to my account on the Bank of America website, internet explore crashes.
I have a HP Pavilion laptop - dm4 203 3cl bought at Costco October 2011
The sign of Bank of America to process website causes Internet Explorer to crash. This does not happen with my desktop computer - so the problem is not with the site, but my computer.
I tried to delete cookies and restart. B to support was useless. Was told to load IE 9, which is apparently a version older than the one currently on this laptop.
Hello
You can try resetting Internet Explorer as follows: be aware that this will remove bookmarks and saved passwords etc
Open windows control panel, open Internet Options, click the Advanced tab, and then click the reset button. Click 'Yes' or 'Ok' for all additional guests needed to complete the process.
Kind regards
DP - K
Tags: Notebooks
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