When I try to install firefox 33.1 or any version it says "sorry, cannot install Firefox. "This version requires Windows XP SP2 or newer", I have SP3

I can't install the latest addition of firefox on Windows XP Professional SP3. I currently have version 12.0 and when I click search for updates, it says that Firefox is updated. However almost all Web sites display a notice that says "it looks like you are using an older version of firefox.

Make sure that you are not Firefox running in compatibility mode.
You can open the properties of the desktop Firefox shortcut via the context menu and check under the tab "compatibility".
Make sure that all items are disabled in the tab "Compatibility" in the Properties window.

Tags: Firefox

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"NtfsCommonWrite + 0 x 2878 fffffa60 ' 15450780 fffffa60 ' 00b14e91: fffffa80 ' 05ab87a8 fffffa80 '05ab8450 fffffa80' 08844a 70 fffffa80 ' 05a4a200: Ntfs! "NtfsFsdWrite + 0x1c3 fffffa60 ' 15450840 fffffa60 ' 00b130dd: fffffa80'068d9de0 fffffa80 '08844-70 fffffa80' 068d9d00 00000000' 00000000: fltmgr! FltpLegacyProcessingAfterPreCallbacksCompleted + 0 x 211 fffffa60 '154508b 0 fffffa60' 00bb5034: fffffa80 '05ab8450 00000000' 03843f01 fffffa80 '05ab8450 fffffa80' 05ab8450: fltmgr! "" "" "FltpDispatch + 0xcd fffffa60 ' 15450910 fffffa80 ' 05ab8450: 00000000' 03843f01 fffffa80'05ab8450 fffffa80 '05ab8450 fffffa80' 05d256e0: mfehidk + 0 x 48034 fffffa60'15450918 00000000' 03843f01: fffffa80'05ab8450 fffffa80 '05ab8450 fffffa80' 05d256e0 00000000 00000000': 0xfffffa80'05ab8450 fffffa60 ' 15450920 fffffa80 ' 05ab8450: fffffa80'05ab8450 fffffa80 '05d256e0 00000000 00000000' fffffa80' 066aaa90: 0x3843f01 fffffa60 ' 15450928 fffffa80" 05ab8450: fffffa80'05d256e0 00000000 00000000' fffffa80 '066aaa90 fffffa80' 068d9de0: 0xfffffa80'05ab8450 fffffa60 ' 15450930 fffffa80 ' 05d256e0: 00000000 ' fffffa80 00000000 '066aaa90 fffffa80' 068d9de0 fffffa80 "05ab8450 : 0xfffffa80'05ab8450 fffffa60'15450938 00000000 00000000': fffffa80 ' 066aaa90 fffffa80 '068d9de0 fffffa80' 05ab8450 fffffa80 ' 05ab87a8: 0xfffffa80'05d256e0 SYMBOL_STACK_INDEX: SYMBOL_NAME 5: Ntfs! TxfLogPriorToWrite + bcf FOLLOWUP_NAME: MachineOwner MODULE_NAME: Ntfs IMAGE_NAME: Ntfs.sys DEBUG_FLR_IMAGE_TIMESTAMP: 49e022ca, STACK_COMMAND: .cxr 0xfffffa601544f730; KB FAILURE_BUCKET_ID: X64_0x24_Ntfs! TxfLogPriorToWrite + bcf BUCKET_ID: X64_0x24_Ntfs! TxfLogPriorToWrite + bcf followed: MachineOwner - 1: kd > .exr 0xfffffa601544fd58 ExceptionAddress: fffff800026a8efd (nt! KiUnwaitThread + 0 x 0000000000000019) ExceptionCode: c0000005 (access violation) ExceptionFlags: 00000000 NumberParameters: parameter 2 [0]: 0000000000000000 parameter [1]: ffffffffffffffff attempt to read from address ffffffffffffffff 1: kd > rax .cxr 0xfffffa601544f730 = fffffa601544ffb8 rbx = fffffa8005d84200 rcx = rdx eb00084630e8c933 = rsi 0000000000000100 = fffffa601544f210 rdi = 0000000000000000 rip fffff800026a8efd rsp = fffffa601544ff90 rbp = fffffa8005d84278 r8 =. = 0000000000000000 r10 = 00000000000001 c 8 ffffffffffead530 = r9 r11 = 00000000000007ff r12 = 0000000000000000 r13 = 0000000000000001 r14 = 0000000000000000 r15 = c 000000000000000 iopl = 0 nv ei ng nz na po nc CS = 0010 ss = 0018 ds = 002 b're =. 002 b fs = 0053 GS = 002 b efl = 00010286 nt! KiUnwaitThread + 0 x 19: fffff800'026a8efd 48099180000000 or qword ptr [rcx + 80 h], rdx ds:002 b: eb000846'30e8c9b3 =? "1: kd > kv * for the last value context-.thread/.cxr stack trace it resets child-SP RetAddr: Args to child: call fffffa60 '1544ff90 fffff800' sites 0261b3cc: fffffa80 '05 d 84200 fffffa80' 05 d 84278 fffffa60 ' 1544f210 00000000' 00000000: nt! "KiUnwaitThread + 0 x 19 fffffa60 '1544ffc0 fffff800' 0268cbbe: 00000000 ' 00000000 fffffa80 ' 05dd0480 fffffa60'15450120 00020001'00000004: nt! : FNODOBFM: 'string' + 0x277f0 fffffa60 ' 15450080 fffff800' 02690613: fffffa60' 154501a 0 00000000'00000000 00000000'00000000 00000000'00000000: nt! "KiDeliverApc + 0x19e fffffa60 ' 15450120 fffff800 ' 0263ca 99: fffff880 00000000'00004000 00000000'00004000 ' 13e27760 00000001' 00000000: nt! KiApcInterrupt + 0 x 103 (TrapFrame @ fffffa60'15450120) fffffa60 '154502b 0 fffffa60' 0103a1c1: fffffa80'05c070d0 fffffa80 '08844-70 fffff880' 13e27760 fffffa60'15450380: nt! ExReleaseFastMutex + 0 x 29 fffffa60 '154502e0 fffffa60' a 01012, 81: fffffa80 ' 08844a 70 fffffa60 '154507b 0 fffffa80' 05c070d0 fffffa80 ' 05c070d8: Ntfs! TxfLogPriorToWrite + 0xbcf fffffa60'154505 has 0 fffffa60'01015433: fffffa80 '05c070d0 fffffa80' 05ab8450 fffffa60 ' 15450700 fffffa60' 15450701: Ntfs! "NtfsCommonWrite + 0 x 2878 fffffa60 ' 15450780 fffffa60 ' 00b14e91: fffffa80 ' 05ab87a8 fffffa80 '05ab8450 fffffa80' 08844a 70 fffffa80 ' 05a4a200: Ntfs! "NtfsFsdWrite + 0x1c3 fffffa60 ' 15450840 fffffa60 ' 00b130dd: fffffa80'068d9de0 fffffa80 '08844-70 fffffa80' 068d9d00 00000000' 00000000: fltmgr! FltpLegacyProcessingAfterPreCallbacksCompleted + 0 x 211 fffffa60 '154508b 0 fffffa60' 00bb5034: fffffa80 '05ab8450 00000000' 03843f01 fffffa80 '05ab8450 fffffa80' 05ab8450: fltmgr! "" "" "FltpDispatch + 0xcd fffffa60 ' 15450910 fffffa80 ' 05ab8450: 00000000' 03843f01 fffffa80'05ab8450 fffffa80 '05ab8450 fffffa80' 05d256e0: mfehidk + 0 x 48034 fffffa60'15450918 00000000' 03843f01: fffffa80'05ab8450 fffffa80 '05ab8450 fffffa80' 05d256e0 00000000 00000000': 0xfffffa80'05ab8450 fffffa60 ' 15450920 fffffa80 ' 05ab8450: fffffa80'05ab8450 fffffa80 '05d256e0 00000000 00000000' fffffa80' 066aaa90: 0x3843f01 fffffa60 ' 15450928 fffffa80" 05ab8450: fffffa80'05d256e0 00000000 00000000' fffffa80 '066aaa90 fffffa80' 068d9de0: 0xfffffa80'05ab8450 fffffa60 ' 15450930 fffffa80 ' 05d256e0: 00000000 ' fffffa80 00000000 '066aaa90 fffffa80' 068d9de0 fffffa80 "05ab8450 : 0xfffffa80'05ab8450 fffffa60'15450938 00000000 00000000': fffffa80 ' 066aaa90 fffffa80 '068d9de0 fffffa80' 05ab8450 fffffa80 ' 05ab87a8: 0xfffffa80'05d256e0 1: kd > .trap fffffa60'15450120 NOTE: the trap frame does contain not all registers. Some registry values can be set to zero or incorrect. Rax = 0000000000000000 rbx = 0000000000000000 rcx = rdx fffffa800548cb90 = fffffa800548cb90 rsi = 0000000000000000 rdi = 0000000000000000 rip fffff8000263ca99 rsp = fffffa60154502b0 rbp = fffffa60154507b0 r8 =. = 0000000000000000 r9 = fffff88000841000 r10 = fffff88000186001 r11 = 0000000000000000 r12 = 0000000000000000 r13 = 0000000000000000 r14 = 0000000000000000 r15 = 0000000000000000 iopl = 0 nv up ei pl zr po na nc nt! ExReleaseFastMutex + 0 x 29: fffff800'0263 ca 99 4883c 428 Add rsp, 28 h 1: kd > kv * for the last value context-.thread/.cxr stack trace it resets child-SP RetAddr: Args to child: call fffffa60 '154502 b 0 fffffa60' sites 0103a1c1: fffffa80'05c070d0 fffffa80 '08844-70 fffff880' 13e27760 fffffa60'15450380: nt! ExReleaseFastMutex + 0 x 29 fffffa60 '154502e0 fffffa60' a 01012, 81: fffffa80 ' 08844a 70 fffffa60 '154507b 0 fffffa80' 05c070d0 fffffa80 ' 05c070d8: Ntfs! TxfLogPriorToWrite + 0xbcf fffffa60'154505 has 0 fffffa60'01015433: fffffa80 '05c070d0 fffffa80' 05ab8450 fffffa60 ' 15450700 fffffa60' 15450701: Ntfs! "NtfsCommonWrite + 0 x 2878 fffffa60 ' 15450780 fffffa60 ' 00b14e91: fffffa80 ' 05ab87a8 fffffa80 '05ab8450 fffffa80' 08844a 70 fffffa80 ' 05a4a200: Ntfs! "NtfsFsdWrite + 0x1c3 fffffa60 ' 15450840 fffffa60 ' 00b130dd: fffffa80'068d9de0 fffffa80 '08844-70 fffffa80' 068d9d00 00000000' 00000000: fltmgr! FltpLegacyProcessingAfterPreCallbacksCompleted + 0 x 211 fffffa60 '154508b 0 fffffa60' 00bb5034: fffffa80 '05ab8450 00000000' 03843f01 fffffa80 '05ab8450 fffffa80' 05ab8450: fltmgr! 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