When reading emails, said TB connected to the server, but is not download emails

The following suddenly started happening. (Things are working very well for several months on the same account settings).

When I try to retrieve the email from my IMAP e-mail server, there is a message at the bottom that says that Thunderbird is connected to the server, but nothing happens thereafter - no emails are downloaded.
Thunderbird invites me even a password to connect to the IMAP server as it usually does.

However, note that I * can * send emails without problem (via the configured SMTP server).
As well, I have no problem reading the emails on the server even on other customers of emails with same account settings.

The problem started after I upgraded to Thunderbird 38.2.0, an earlier version of a few months back).
Thunderbird prompted me to do the upgrade, and it can have kicked so he was still connecting and authenticating to the IMAP server - which is just speculate offshore.

Any ideas what I can do?

Details of the platform: Thunderbird 38.2.0, Windows 7 x 64, entering via the SSL Protocol IMAP, SMTP outgoing via the SSL protocol

Thanks in advance

Glen

Thunderbird 38 is indeed longer than previous versions... See my blog. There are a few things you can do. Ranging from Fix Security broken on the server to a temporary add-on which will establish market if the server hotfix is delayed.

http://thunderbirdtweaks.blogspot.com.au/2015/07/logjam-and-Thunderbird.html

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