When tried to install a program using the CD, the system restarts with a blue screen

Original title: Running XP Professional, software installation problems

I am running XP Prifessional, (on a common (i Mac) with Intel dual owner.)  When I try to install new software (from a CD), when the Installer starts up I get a "blue screen" for a moment, the system is restarted.  Even when I go into the control panel of the installation program does the same thing.  Installation CD runs on the Mac side.

Hi PHiday,

1. you see an error on the screen?
2. what program are you trying to install?

Step 1: We recommend that you copy the contents of the CD to a folder on the desktop and then try to install the software. To do this, try the following steps:
a. Insert the CD into the CD/DVD drive.
b. Click Start, click my computer.
c. right-click on the CD/DVD drive and click Open.
d. Select the folder or the installation file and copy.
e. right click on the desktop and click New-> new folder.
f. in the new folder, right-click and click on paste.
g. once the program is saved, open the installation file and continue with the installation and check if the problem persists.

Step 2: If the problem persists, check the event logs and back view details
see How to view and manage the event logs in in Windows XP Event Viewer .

Visit our Microsoft answers feedback Forum and let us know what you think.

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