When you open an attachment in windows mail it seems to take ages to open sometimes up to 5 minutes.

can you help me

Hello


1. What is the format of the attachment?
2. which browser is installed on the computer?
3. what anti-virus is installed on the computer?

Method 1: Temporarily disable anti-virus and see if the problem occurs.
http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software
 
 
Method 2: Perform the clean boot and see if the problem resolves.

To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

Note: follow step 7 to reset the computer to start as usual after the boot process.

http://support.Microsoft.com/kb/929135


Hope this information helps.

Tags: Windows

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