When you try to install TurboTax, impossible to install, D: drive does not
I tried to install TurboTax on my computer with a CD that I buy and it woun't download. Any suggestions?
Hello
· Is D; CD/DVD drive on the computer drive?
· The CD is get recognized?
· You receive an error message when you try to access the CD drive?
· What version of TurboTax program that you are trying to install?
· The other CD is getting recognized by the computer?
If the CD is not recognized then, try the steps listed in the link below and check if this may help: how to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD: http://support.microsoft.com/kb/321641
Tags: Windows
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=======================================================
Preparation of control system was updated.
Binary version 6.0.6002.22202
Package Version 6.0
2009-10-09 19:13Checking Windows Service Packages
Checking of manifests package and catalogs
Checking package Watchlist
Watchlist checking
Checking packages
Control components store
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winsxs\manifests\x86_microsoft-Windows-msxml30.resources_31bf3856ad364e35_6.0.6000.16386_en-us_37881fc949e23021.manifest=======================================================
The newspaper CBS.log itself has several types of mistakes, too. Here are some samples:
-Errors 'M²;
2009-10-09 21:10:27, info CBS SPI: from SPInstall
2009-10-09 21:10:27, info CBS SPI: could not start the etl newspaper. Continue without. HR: 0 x 80070020
2009-10-09 21:10:27, info CBS SPI: wave 0 detected
2009-10-09 21:10:27, info CBS SPI: wave 0 installation. Subset of LPs taken in charge.
2009-10-09 21:10:27, info CBS SPI: spent before due diligence
2009-10-09 21:10:27, info CBS SPI: wave 0 installation. Subset of LPs taken in charge.
2009-10-09 21:10:27, info CBS SPI: M² is not included in
2009-10-09 21:10:27, error CBS could not initialize wrapper M²
2009-10-09 21:10:27, error CBS could not define M² by default LCID of the system value-"Could not find the CixTarget Molok" errors.
2009-10-09 21:29:25, CBS Plan info: package: Package_6_for_KB954366 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.3, updated: 954366-50_neutral_GDR, current: installed, pending: the default start: installed, planned: installed, targeted: installed, limit: installed, selected: default
2009-10-09 21:29:25, error could not find the CixTarget for container package_for_kb954366_server ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.3.cat
2009-10-09 21:29:25, DpxException hr = 0 x code 80070002 error = 0 x 020109
2009-10-09 21:29:25, error could not find the CixTarget for container package_for_kb954366_sc ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.3.cat
2009-10-09 21:29:25, DpxException hr = 0 x code 80070002 error = 0 x 020109-"ILLEGAL_CHARACTER" and more "Sqm" errors-
2009-10-09 21:30:04, error CSI 00000022@2009/10/10:01:30:04.150 (F) d:\longhorn\base\lstring\lblob.cpp(2217): native STATUS_ILLEGAL_CHARACTER error of the function RtlTranscodeLBlobs expression: __rv. UcsCharacter! = (0xffffffff)
[gle = 0 x 80004005]
2009-10-09 21:30:21, error CSI 00000023 (F) HRESULT_FROM_WIN32 (582) #489176 # to Windows::ServicingAPI:CCSITransactionAnalysis_ICSIInventory:EnumDeploymentReferences(flags_=_00000003,_tlcid_=_@0x655fac0,_pszSubscription_=_(null), pszCodebase = (null))
[gle = 0 x 80070246]
2009-10-09 21:30:21, CBS WER info: generate report of failure for the package: VistaSP1-KB936330 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.0.18000, status: 0 x 80070246, source of failure: other CBS, start state: 0, target State: 4
2009-10-09 21:30:26, information CBS Exec: comprehensive treatment. Session: 30034248:1278646622, package: VistaSP1-KB936330 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.0.18000, hr: 0 x 80070246
2009-10-09 21:30:26, State of the information system sleep restored CBS block: 0x80000000
2009-10-09 21:30:26, CBS Session information: 30034248:1278646622 finalized. Reboot required: no
2009-10-09 21:31:30, CBS briefing: initialized 30034249:1690541326.
2009-10-09 21:31:30, error CBS SPI: cannot write SQM data flow for the package status
2009-10-09 21:31:30, error CBS SPI: cannot write SQM data flow for the package status
2009-10-09 21:31:30, error CBS SPI: cannot write SQM data flow for the package status
2009-10-09 21:31:31, error CBS SPI: cannot write SQM data flow for the package status
2009-10-09 21:31:31, error CBS SPI: cannot write SQM data flow for the package status
2009-10-09 21:31:31, CBS Session info: 30034249:1690541326 finalized. Reboot required: no
2009-10-09 21:31:31, error CBS doesn't have value of M² for the time of the scene
2009-10-09 21:31:31, error CBS doesn't have the m value for the build number
2009-10-09 21:31:38, CBS Session info: 30034249:748895326 finalized. Reboot required: no
2009-10-09 21:31:41, info CBS SPI: cannot install MS using the user interface. HR 0 x 80070246
2009-10-09 21:31:41, info CBS SPI: SPInstall terminating, return code 0 x 246
2009-10-09 21:31:41, error CBS didn't M² value for parameters
2009-10-09 21:31:41, error CBS failed to set exit code value M²
2009-10-09 21:31:41, error CBS didn't M² for the SKU value
2009-10-09 21:31:41, error CBS doesn't have the m value for the build number------------------------------------------------
I don't understand exactly how errors in the two newspapers are related, but my opinion is that, if I can solve my CheckSUR.log errors, CBS.log errors will disappear to, and then I might even be able to install SP1.
Any help that can be provided would be greatly appreciated.
1 person needs an answer
For what is interesting, what I ended up doing to solve my problems was to re - install Vista with the 'upgrade' option, so I don't lose any of my files or desktop settings...
After that, I had a few problems with my OS reinstalled with several (80 +) updates, SP1 and SP2 from catching up. But overall these problems were minor compared to it, that I lived just to fix some missing files.
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http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/7fbfee2a-70d9-4007-A565-ee1b6d8f018d
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