Whenever I try to open Documents Windows Explorer stops working

I get a Windows Explorer has stopped working error.  This has started to happen after I upgraded my BitDefender 2011 to 2012 and updated my Java.  What this has to do with any of those things?  What should I do?  Someone help me please.

Signature of the problem:
Problem event name: APPCRASH
Application name: explorer.exe
Application version: 6.0.6002.18005
Application timestamp: 49e01da5
Fault Module name: c:\windows\system32\windowscodecsext.dll
Fault Module Version: 7.0.6002.18107
Timestamp of Module error: 4abc25ca
Exception code: c0000005
Exception offset: 00005ccf
OS version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Information additional 01:40 d 4
More information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Information additional 03:40 d 4
Additional information 4: 4062ad41ec8067256aa4c5e2b56d3c79

I'd say it's time to restore your computer to factory settings.  If you don't know how to do this, you must consult the manufacturer guide or the user's computer.  Be sure to back up data that you have on the computer before you do.

I hope this helps.  Good luck.

Tags: Windows

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