where are my files in the adobe clouds?
Hello. I have a cloud with 20 gyg space and I put some videos in the cloud, but I don't see on my other computer.
can someone help me please? Thank you. Greetz
Hello
Adding to the suggestions of eRajashree Bhattacharya ... It seems that you have a problem of sync whereby you are not able to see the files on the other computer.
connection to creative cloud using following link Adobe Creative Cloud assets and see if you have files there.
If yes then follow the steps mentioned in the link below on your other computer
Error: "unable to sync files" in the cloud of Adobe Creative
If all else fails, follow the steps mentioned below
(Mac)
- Close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
Go to ~/library/application support/adobe / rename in oobe to oobe.old and coresync.old coresync
- launch the desktop creative cloud application
(Windows sync problem)
- Close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
- Go to c: / / Users/username/appdata/roaming/adobe / rename coresync in coresync.old
- launch the desktop creative cloud application
Note: Please backup your files before performing the steps above
Tags: Adobe
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