Where is Adobe Creative cloud icon?
When open Adobe Creative Cloud with my user and pw is not the icon of Lr 6.
How can I do?
See the maintenance of Lightroom
~ Assani
Tags: Photoshop Lightroom
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Wrong e-mail address when I click Adobe Creative Cloud icon
Hello
When I click on my icon creative cloud on my pc that my daughters email address is coming that the verification code was sent to. It should be under mine. How can I change this? Thanks in advance!
Hi Keri,
Please refer to the threads below where this issue has been addressed:
Bad e-mail address to sign in to Creative Cloud Desktop, how to pass to my email address?
CC has a fake email, can not change
Hope that helps!
Kind regards
Sheena
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Here is the screenshot of what I see when I click on the icon (and it will never refresh... it remains empty for as long I expect): http://screencast.com/t/hEbST6u5mDK
Hello
You can refer -:new Creative Cloud application unusable: it is empty!
and also try:-screen black at sign - in | Creative Office Cloud app
Hope this helps!
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Failed to retrieve Adobe Creative Cloud as full member
I had 3 weeks to communicate with the staff of Adobe in Asia. No solutions has been given to me so far regarding my subscription for Adobe Creative Cloud as follows:
(1) my membership fully paid and agreed subccription was not displayed in the 'My Adobe"subscriptions evn however its paid for.
(2) the Adobe Creative cloud icon that should appear in my applications disappeared completely from my computer and has not been solved so far.
I had to consult the staff of Apple and have checked my computer sysytem is in good condition and there is no fault found. I would really like to know how this can be fixed as soon as possible regarding the 2 points mentioned above. As this case has been up to level 2 and 3 technicians, I was told, but nothing has been solved!
OK after a long waiting period. This was solved last night with a technician from Adobe. It took several hours to uninstall all Adobe products and then reinstalling again in the computer. Fortunately, all the information that has been used has been saved on an external hard drive for me to recover what was lost. There is no other way to go about it.
I'm glad this is finally resolved.
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Adobe creative cloud does not open when I click the icon
The icon of Adobe creative cloud is present, but when I click it, nothing opens. I'm on Mac - El capitan
Hi, Roxane,.
Please help us to better understand.
You get a white screen?
You can refer -:new Creative Cloud application unusable: it is empty!
and also try:-screen black at sign - in | Creative Office Cloud app
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Hi all, after happily using CC for almost a year he no longer works: the creative cloud icon continue on spinning and when I try to open ANY CC applications a warning saying "Adobe Application Manager is needed to solve this problem. However, it is missing or damaged. Please download and install a new copy ecc ecc. Tried all that but I'm stuck. any help, please? Thank you.
Hello
Please try following steps depending on your operating system
(Windows)
(1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)
C: / / program data (to view hidden files to see this folder)
C: / / program files 86 x files / common
C: / / program files x 86.
C: / / program files common files
C: //program files.
Go to c:/programdata/Adobe and oobe and rename it oobe.old
Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager
Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator
Go to Control Panel/Add or remove programs and uninstall cloud creative app
Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud
Run it and it should work.
(MAC)
(1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.
(3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.
3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.
(4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.
Cloud creative library and remove 5 open application).
(6) open utility library of the application itself and delete Adobe application manager and creative cloud
(7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud
(8) launch cc app and it should work properly
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I signed up for the Adobe Creative cloud monthyly and don't know where to find? I bought the product, but is not a file to download? What I have to do to get it on my laptop > how to find this > thanks
Install the desktop cc app from here, https://creative.adobe.com/products/creative-cloud
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Use your desktop app to install your programs of cc.
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I want to terminate Adobe Creative Cloud. Show me where to go
I want to cancel my adobe creative cloud. Where should I do?
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
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I downloaded CreativeCloudSet - Up.exe. When I double click on this file. Adobe Creative Cloud installs the desktop icon and the program tries to open but don't ever completely. The turning turn (for hours), but the program never opens?
Hi J.derrick,
Please check the help below document:
Does not open App | Wheels of progress turn continuously
Kind regards
Sheena
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I downloaded Adobe Creative Cloud and asked After Effect. They received my payment, but did not send me the activation code. Where can I find it?
Hi Dawud,
You can follow the article: sign activation, or connection errors. CS5.5 and later, Acrobat DC that will help you get this issue fixed.
Let us know for any additional questions.
Thank you
Yann Arora
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Hi, I have a problem with code for my Adobe Creative cloud, it is alphanumeric, but the registry works only with numeric codes ¿where I can use my code? is a subscription to creative cloud of throughout the year.
Probably you have a redemption code... especially if you did not purchase directly from Adobe
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
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Where to find the download link for Adobe Creative Cloud?
Where to find the download link for Adobe Creative Cloud? Buyed this day and installed on my desktop... now I'm home and search sience 25 mins for the download link, but I can't find no =)
Hi Shimakuro,
You can follow the link: Creative Free Cloud | Download the free trial version Adobe Creative Cloud to download your Creative Cloud products.
Let me know if you are facing problems while doing this.
Thank you
Yann Arora
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where can I get an Adobe Creative Cloud MSI installer for desktop
This download is only a very small installer - it continues additional download during installation. I have
was looking for a complete full installation that does not require to be
on the Internet in order to install. We need an Installer package so that we can
automate the deployment of this on a number of machines through Microsoft SCCM
in silent mode.Use the conditioner of creative cloud to create an msi file that contains any applications and features that you choose.
Creative cloud packer is available on the portal of the cloud, the site Licensing creative team or the Enterprise Dashboard.
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Please
Hello
Please, try the following steps:
- Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Reboot the computer.
- Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop
Kind regards
Sheena
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Adobe Creative Cloud cleaning tool removes all installed products?
My University has been grappling with the automated removal or without company supervision 2014 CC so we can improve our CC company 2015 one classes do not have duplicate programs. CC to 2014 has been installed using Packager of creative cloud as well.
We managed to create a new package from CC 2015 company with creative cloud conditioner and it installs that we chose, but older CC 2014 applications are always installed.
I tried to use the Adobe Creative Cloud cleaning tool that removes most of the applications, but he lets Dreamweaver, Fireworks, Extension Manager, Adobe Flash Builder and most of the icons under all programs. Then, you can not uninstall these applications remaining after vacuuming was performed. They are no longer in Control Panel.
So I guess my questions is if the cleaning tool does not remove everything and there is no other automated means to remove the elements missing or remove items individually before running the tool. Someone had a bit of luck in the automation of the removal of the CC 2014 entirely?
We don't want to just go to each computer in lab\classroom on campus and uninstall each CC 2014 app individually. Especially when you have a deployment tool that allows the installation/uninstall most of the applications remotely.
Thank you
Just out of curiosity, if you check out AdobeCreativeCloudCleanerTool.exe you will see a file named ProdInstallList.xml where it contains removable software by the tool.
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