Adobe Creative Cloud cleaning tool removes all installed products?
My University has been grappling with the automated removal or without company supervision 2014 CC so we can improve our CC company 2015 one classes do not have duplicate programs. CC to 2014 has been installed using Packager of creative cloud as well.
We managed to create a new package from CC 2015 company with creative cloud conditioner and it installs that we chose, but older CC 2014 applications are always installed.
I tried to use the Adobe Creative Cloud cleaning tool that removes most of the applications, but he lets Dreamweaver, Fireworks, Extension Manager, Adobe Flash Builder and most of the icons under all programs. Then, you can not uninstall these applications remaining after vacuuming was performed. They are no longer in Control Panel.
So I guess my questions is if the cleaning tool does not remove everything and there is no other automated means to remove the elements missing or remove items individually before running the tool. Someone had a bit of luck in the automation of the removal of the CC 2014 entirely?
We don't want to just go to each computer in lab\classroom on campus and uninstall each CC 2014 app individually. Especially when you have a deployment tool that allows the installation/uninstall most of the applications remotely.
Thank you
Just out of curiosity, if you check out AdobeCreativeCloudCleanerTool.exe you will see a file named ProdInstallList.xml where it contains removable software by the tool.
Tags: Adobe
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Hello world!
I'm VERY angry with anything that does not work on my computer with Adobe, and everything appears to be from a missing or wrong creative cloud installation.
I downloaded the latest installer from the program and started it. Initially he installed the creative cloud, but the program does not work as required. Its opening, but then everything that happened was the blue cycle cycling for an eternity of loading and nothing happened. Then I uninstalled it. This also does not work properly; While running the uninstall program, a message came up saying "Uninstall completed with failures" (translated roughly, a German written here). However, the defect was that it has not been uninstalled at all.
A few hours later I somehow uninstalled, I tried to reinstall it. Runned the installer - suddenly it closes while downloading data. I looked upward, the data that I deleted were in the folder again, but it seems that it was not installing right, that there are no shortcuts in the start menu. I tried ALL of the executable to open files in the directory of creative cloud with administrator permissions, almost all compatibility modes... None of that worked, the programs did not start somehow.
So I came to Adobe Creative Cloud cleaning during the fault finding tool. So I tried with this results (the event log, I removed the license agreements):
[Wed Mar 02 14:20:48 2016] -.
[Wed Mar 02 14:20:48 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.
[Wed Mar 02 14:20:48 2016] -.
[Wed Mar 02 14:20:48 2016] Win OS Version: 6.2
[Wed Mar 02 14:20:48 2016] The cleaner tool version: 2.0.0.0
[Wed Mar 02 14:20:48 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool
[Wed Mar 02 14:20:48 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe
[Wed Mar 02 14:20:48 2016] [AdobeProgramFiles_x64]: D:\Program Adobe
[Wed Mar 02 14:20:48 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe
[Wed Mar 02 14:20:48 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe
[Wed Mar 02 14:20:48 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming
[Wed Mar 02 14:20:48 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local
[Wed Mar 02 14:20:48 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program
[Wed Mar 02 14:20:48 2016] [System32Folder]: C:\Windows\system32
[Wed Mar 02 14:20:48 2016] [SharedApplicationData]: C:\ProgramData
[Wed Mar 02 14:20:51 2016] Language selected: English
[Wed Mar 02 14:20:51 2016] View the Adobe end user license agreement
[Wed Mar 02 14:20:51 2016] Please enter (y) for Yes or n for no.... > >
[Wed Mar 02 14:20:56 2016] Choose one of the following options to clean:
[Wed Mar 02 14:20:56 2016] 1 all
[Wed Mar 02 14:20:56 2016] 2 adobe Flash Player 10.2
[Wed Mar 02 14:20:56 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products
[Wed Mar 02 14:20:56 2016] 4 creative Cloud 2015 only
[Wed Mar 02 14:20:56 2016] 5 creative Cloud 2014 only
[Wed Mar 02 14:20:56 2016] 6 creative cloud only
[Wed Mar 02 14:20:56 2016] 7 CS6 only
[Wed Mar 02 14:20:56 2016] 8 CS5 - CS5.5 - CS6
[Wed Mar 02 14:20:56 2016] 9 CS5 - CS5.5
[Wed Mar 02 14:20:56 2016] 10. CS3, CS4
[Wed Mar 02 14:20:56 2016] 11. Adobe Id credentials
[Wed Mar 02 14:20:56 2016] 12. Fix file host
[Wed Mar 02 14:20:56 2016] 13. Quit smoking
[Wed Mar 02 14:20:56 2016] Choice: >
[Wed Mar 02 14:22:03 2016] -.
[Wed Mar 02 14:22:03 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.
[Wed Mar 02 14:22:03 2016] -.
[Wed Mar 02 14:22:03 2016] Win OS Version: 6.2
[Wed Mar 02 14:22:03 2016] The cleaner tool version: 2.0.0.0
[Wed Mar 02 14:22:03 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool
[Wed Mar 02 14:22:03 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe
[Wed Mar 02 14:22:03 2016] [AdobeProgramFiles_x64]: D:\Program Adobe
[Wed Mar 02 14:22:03 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe
[Wed Mar 02 14:22:03 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe
[Wed Mar 02 14:22:03 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming
[Wed Mar 02 14:22:03 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local
[Wed Mar 02 14:22:03 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program
[Wed Mar 02 14:22:03 2016] [System32Folder]: C:\Windows\system32
[Wed Mar 02 14:22:03 2016] [SharedApplicationData]: C:\ProgramData
[Wed Mar 02 14:22:05 2016] Language selected: English
[Wed Mar 02 14:22:05 2016] View the Adobe end user license agreement
[Wed Mar 02 14:22:05 2016] Please enter (y) for Yes or n for no.... > >
[Wed Mar 02 14:22:06 2016] Choose one of the following options to clean:
[Wed Mar 02 14:22:06 2016] 1 all
[Wed Mar 02 14:22:06 2016] 2 adobe Flash Player 10.2
[Wed Mar 02 14:22:06 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products
[Wed Mar 02 14:22:06 2016] 4 creative Cloud 2015 only
[Wed Mar 02 14:22:06 2016] 5 creative Cloud 2014 only
[Wed Mar 02 14:22:06 2016] 6 creative cloud only
[Wed Mar 02 14:22:06 2016] 7 CS6 only
[Wed Mar 02 14:22:06 2016] 8 CS5 - CS5.5 - CS6
[Wed Mar 02 14:22:06 2016] 9 CS5 - CS5.5
[Wed Mar 02 14:22:06 2016] 10. CS3, CS4
[Wed Mar 02 14:22:06 2016] 11. Adobe Id credentials
[Wed Mar 02 14:22:06 2016] 12. Fix file host
[Wed Mar 02 14:22:06 2016] 13. Quit smoking
[Wed Mar 02 14:22:06 2016] Choice: >
[Wed Mar 02 14:22:18 2016] Selected by the user: Creative Cloud 2015, Creative 2014 of cloud, cloud creative & CS6 products
[Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.
[Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\pdb.db.
[Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\Media_db.db.
[Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\hdpim.db.
[Wed Mar 02 14:22:18 2016] Call of removalofCS5CapsBackupEntries
[Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db
[Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db
[Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db
[Wed Mar 02 14:22:18 2016] Invalid database of HD session
[Wed Mar 02 14:22:18 2016] List of products installed on this computer
[Wed Mar 02 14:22:18 2016] List of products for cleaning:
[Wed Mar 02 14:22:18 2016] Please enter the number of the option of the product to remove; Enter (q) to exit... > >
[Wed Mar 02 14:22:25 2016] response 1
[Wed Mar 02 14:22:25 2016] Are you sure you want to clean all the affected products and associated files?
[Wed Mar 02 14:22:25 2016] Type (y) to confirm and delete or (n) to quit smoking... > >
[Wed Mar 02 14:22:29 2016] Please wait for Adobe Creative Cloud tool cleaner finish...
[Wed Mar 02 14:22:29 2016] Selected by the user: "clean all the»
[Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* start removing the product: ALL *-*-*-*-*-*-*.
[Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* finished remove products: ALL *-*-*-*-*-*-*.
[Wed Mar 02 14:22:29 2016] All files for creative Cloud have been removed.
[Wed Mar 02 14:22:29 2016] Action: Created the D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218 folder as backup of PDB and DB for this session.
[Wed Mar 02 14:22:29 2016] SAVED LOG FILE: C:\Users\Jonathan\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log
[Wed Mar 02 14:22:29 2016] Adobe Creative Cloud tool in cleaning completed successfully
[Wed Mar 02 14:22:29 2016]
[Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*
[Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.
[Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db
[Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db
[Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db
[Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*
[Wed Mar 02 14:22:29 2016] -.
[Wed Mar 02 14:22:29 2016] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.
[Wed Mar 02 14:22:29 2016] -.
But guess - it did not work.
I'm very upset that *, I tried now for about 6 hours to get this working. I am in desperate need of InDesign to get running, but that gave me errors of editing that ACC PEUT be incorrect or damaged.
I hope someone can tell me what's happened, or maybe what I did wrong and how do I get rid of this programs and issues.
Thank you!
Hello
Please visit download / install / uninstall FAQ: how to uninstall cloud creative apps?
Otherwise, you can see Contact Support FAQ: impossible to reach support via the link "Contact us"
Hope that helps!
Kind regards
Sheena
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Creative cloud cleaning tool does not open
I've updated my OS X to El Capitan, and my creative application of cloud Manager does not load one of my Apps (either to install or uninstall). I only get the current blue bars. I read through many forums on this subject now and most seem to say that it is related to a conflict with older versions of Adobe apps on my system, so I tried to wipe by downloading the Adobe Creative Cloud cleaning tool. https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html
But, for some reason I can't open this application. The dmg seems to go, but the program itself does not open. She bounces on my dock for a bit, then finally presents itself as "not responding".
Does anyone else have this problem?Hi Edwarde88677759,
Please see the links below:
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
If the links above do not help, please follow the steps below:
1 - Check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
2 disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
3 turn off the firewall of the security program installed on the computer Internet.
4. After this sign off cloud creative app connect and disconnect activate Cloud Creative applications
5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" changes it to ANYWHERE (to make these changes click the padlock in the corner at the bottom left of this window and enter your password on the computer, they are temporary changes)
6 force Quit Adobe all activity monitor processes / end of task manager of the tasks in the same order as mentioned below:
- Creative cloud
- Basic timing & sync to basic support
- CC library & process CCX
- Adobe Common Desktop
- Adobe update daemon
- After that, everything that said adobe on it do a force quit for her
7 launch creative cloud app and connect
Let us know if that helps.
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My creative cloud cannot happen on the adobe servers and when I tried to repair the host file using the creative cloud cleaning tool, it displays Error occurred while setting entries HF: 5
Please let us know your operating system.
Concerning
Megha Rawat
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Creating cloud said 2015 Lightroom, I installed, but the installation was not successful. How do I install reinitiatite?
If you have a full membership of creative Cloud or a plan of photography, you should be able to download and install Lightroom CC 2015 on the site of creative cloud. Since Lightroom CC is a new product, it will not show as an update in Adobe Application Manager. Instead, press the button install next to Lightroom in the Application Manager.
IF you do not already have it, you can download here creative cloud office:
Using creative cloud | Creative cloud to desktopThen, install Lightroom. For information on downloading and installing applications, see this link:
Using creative cloud | Download, install, update or uninstall applicationsIf you do not see 'install' by Lightroom in the application manager, please first try to log out and return to: connect and disconnect from the creative cloud desktop application
If you still have questions, see option 2 in this link:
Lightroom does not launch or closes automatically after the splash screenKind regards
Guinot
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Creative cloud cleaning tool does not remove folders. Cannot install creative cloud
Hi, I am looking to reinstall creative cloud on a computer on a managed network. Creative cloud was originally installed a work until a user has attempted to update or install an additional application. We have tried many possible solutions found on the forums without success. The log of the cleaning tool shows some files do not have not be deleted.
We have uninstalled creative Cloud and Creative Suite applications
We ran the Set - up.exe administrator
We ran the cleaning tool from the administrator command prompt when logged in as an administrator.
We manually removed OOBE records as well as the AdobePatchFiles folder in Program Files (x 86).
Process AcroTray got killed.Whenever the installation process fails at the same point, apparently with the 201 error. The connection is wired and stable.
It's incredibly frustrating.
It is very important that creative cloud Adobe under C: program (x 86) > Adobe must be removed.
If it is impossible to remove, rename it to Adobe Creative age of cloud.
201, is caused not only because of the remnants of files or folders, it is also due to network problems.
You need to check both.
See the link above.
You can also check out link below:
I get an error 201 ever time I try to install my adobe creative on my PC software
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Adobe Creative Cloud App Mgr does NOT install! Help, please.
I deleted my computer adobe application manager mac laptop, as it was gray and unresponsive. NOW, I can not install the app Manager. Will it get to half way through and without telling me that he had just LEFT. I tried the cleaning tool, restart, update, remove old programs (cc versions) but still no luck. The application manager is NOT installed and continues to quite midway through the installation process. Help, please!
Thank you!
Hi Scott,.
Please visit the link below to download Adobe Application Manager:
WIN: Adobe - Adobe Application Manager: for Windows: Adobe Application Manager
MAC: Adobe - Adobe Application Manager: for Macintosh: Adobe Application Manager
Kind regards
Sheena
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SENE CHE DEVO DOES BY ONLY PROCEDURE ABBONAMENTO AD ADOBE CREATIVE ICLOUDE?
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
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Adobe Creative Cloud Desktop install fails and stops just during installation!
Help, please! I tried to upgrade to Adobe CC Office 2015 (updated June 16) and nothing happens just empty, lost all the features, was not yet able to leave adobe cc or access any info or apps.
To try to solve this problem, I had a bum steer on another forum saying uninstall Adobe CC Office including all my applications (first pro, media encoder, after effects, lightroom, speed grade), then reinstall.
Since the withdrawal of all software, I have downloaded the Office Installer Adobe CC and tried to install, but stop just an average quarter thanks to the installation!
I have Adobe Creative Cloud subscription for the Faculty and staff and have lost everything!
No one can tell you anything without the proper system or other technical details info. Start by running the cleanup tool and removing all folders OOBE and other whatnot.
The Adobe Creative Cloud Cleaner tool allows to solve installation problems
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
Mylenium
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Adobe Creative Cloud not find installed applications
I was updating my tool of DPS CS6 Indesign Creative Cloud Office over the last month. But it was not due to an internet connection error. Tried to update later, but there is no update more. CC Desktop Application logout and log in, all my apps are gone. It is more listed in CC Desktop. I mainly CS6 and one request for CC on my mac.
I tried the following and it didn't work.
1. replace Perf of language of the International North America
2 remove the file opm.db from the OOBE folder
3. Uninstall and reinstall CC Desktop
4. run the Adobe Creative Cloud cleaning tool
Now I'm trying to reinstall, but all programs return an error. Failed to uninstall. Your uninstaller encounted errors. Only the program that I managed to uninstall CreativeCloud Desktop but it also indicates that there are a few errors. Is there any log file I can do? I also notice in the cleaning tool there is no program CS6 or CC listed. Programs work well, but it appear as installed in the creative clouds and the cleaning tool.
I've been using mac os 10.8.5 but yesterday I had to send my laptop for repair and the hard drive has been replaced because of bad sectors and the operating system is upgraded to 10.9.2. I used the migraion utility to restore my files.
Finally, Adobe can give me an answer.
The problem you are experiencing on your computer is due to a corrupt caps.db (database file) that contains information about the apps from Adobe installed on your computer. This is the reason why, you cannot uninstall it by using uninstall programs Adobe and using the cleaning tool.
I have regular backups time machine, so that I did use a backup before the date of the show started and replace the entire caps with the backup folder. The caps folder has 3 files caps.db, Media_db.db and pdb.db.
This fix all the questions that I have, and uninstall programs are working again. The only thing is creative cloud list 8 desktop apps instead of 12 I have installed.
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I'm on a Macbook Pro running OS X El Capitan 10.11.4
I am trying to completely clean up After Effects, but whenever I press the clean button, the tool crashes.
This is what I get in the newspapers console.app.
========================================
2016 04-08 14:01:22.835 Adobe Creative Cloud Cleaner Tool [4475:199770] error in opening HD = 11 database error
2016 04-08 14:01:26.727 Adobe Creative Cloud Cleaner Tool [4475:199770] error in opening HD = 11 database error
2016 04-08 14:01:32.867 Adobe Creative Cloud Cleaner Tool [4475:199770] error in opening HD = 11 database error
2016 04-08 14:01:36.791 Adobe Creative Cloud Cleaner Tool [4475:199770] ACTION: execution of cleaning for Adobe after effects CC 2015_13.7.0_AdobeAfterEffects13.5AllTrial
2016 04-08 14:01:36.802 Adobe Creative Cloud Cleaner Tool [4475:199770] PDB backup created in/Library/Application Support/Adobe/backup20160408T140136/pdb.db
2016 04-08 14:01:36.865 Adobe Creative Cloud Cleaner Tool [4475:199770] DB media backup created in/Library/Application Support/Adobe/backup20160408T140136/Media_db.db
Need help please, I'm not able to install other applications CC for this reason 'Adobe After Effects CC 2015_13.7.0_AdobeAfterEffects13.5AllTrial '
Hi Malekr11082770,
I recommend you contact the customer service
*Remember to stay signed with your Adobe ID ( email id used to buy the product ) before accessing the link above*.
Select the exact options indicated below in the capture to get support of screen options:
Let us know if that helps.
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Problem in downloading and installing Adobe Creative Cloud
Hello
After buying the creative cloud full pack and download it, I do not install the software.
When I press "Execute" a message appears: "Adobe Creative Cloud is required pour solve the problem." (Or the software is not installed or is sound".
I tried to restart the download several times but the same massage appears every time.
You have a solution?
Thank you
Hi Juliet,.
Run the cleaning of CC first tool to uninstall the application completely CC:
The Adobe Creative Cloud Cleaner tool allows to solve installation problems
Restart your machine and then download the CC desktop application.
Please refer to the help documents below to download the application Adobe CC:
Download, install, update or uninstall applications
Kind regards
Sheena
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I am stuck in a loop here:
The application of CC desktop does not show anything in the window and I can not access its tools.
After several restarts and attempts to restore the 'connection' with in the desktop app I tried the following:
(1) downloaded to install again the CC desktop application, I get an error about 1/2 on the way through the configuration "Set - up Creative cloud has stopped working".
(2) then I tried to uninstall, it says: I can't do it without uninstalling my 'creative Cloud applications' (Photoshop and Lightroom)
(3) I try and uninstall CC Photoshop or Lightroom CC and they give me error that says "Adobe Application Manager is required to solve this problem. However, it is missing or damaged. Please download and install a new copy... «, following this link and instructions later leads me to have download the CC desktop application, which will not install...» (return to step 1)
I think you get the picture...
The PS and LR run, just will not be able to update or use other features CC from the desktop application until it is resolved.
How in fact re - install the desktop application (which seems to be damaged) so my CC Desktop applications are working again (able to update etc...).
Help with this would be much appreciated.
Richard
! Creative cloud desktop computer! Photoshop! Lightroom
Try the cleaning tool Adobe CC: use of the Adobe Creative Cloud cleaning tool to solve installation problems
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Installation of Adobe Creative Cloud crashes at launch
It's my scenario:
1 Sucessfully installed and ran CC with PS, Lightroom etc in OS x 10.8
2 cloning the drive since I am move to a new SSD
3 CC or any of the applications Adobe has not released more
4 removed all adobe with the application "Adobe Creative Cloud Cleaner Tool" applications
5. the repaired disk permissions
6 CC Installer crashes at launch
Crash report:
Process: Creative Cloud Installer [632] Path: /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer Identifier: com.adobe.Creative-Cloud-Installer Version: 2.0.0.181 (2.0.0.181) Code Type: X86 (Native) Parent Process: launchd [136] User ID: 502 Date/Time: 2013-07-07 20:50:29.778 +0200 OS Version: Mac OS X 10.8.4 (12E55) Report Version: 10 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Application Specific Information: /Volumes/Creative Cloud Installer/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer terminate called throwing an exception abort() called Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x9848c3ba __kill + 10 1 libsystem_kernel.dylib 0x9848b4bc kill$UNIX2003 + 32 2 libsystem_c.dylib 0x9729051b abort + 215 3 libc++abi.dylib 0x95ed07e0 abort_message + 151 4 libc++abi.dylib 0x95ece249 default_terminate() + 34 5 libc++abi.dylib 0x95ece289 safe_handler_caller(void (*)()) + 13 6 libc++abi.dylib 0x95ece2f1 std::terminate() + 23 7 libc++abi.dylib 0x95ecf3e6 __cxa_throw + 110 8 com.adobe.Creative-Cloud-Installer 0x001c008f 0xea000 + 876687 9 com.adobe.Creative-Cloud-Installer 0x001c01d6 0xea000 + 877014 10 com.adobe.Creative-Cloud-Installer 0x001bf8de 0xea000 + 874718 11 com.adobe.Creative-Cloud-Installer 0x001bf94c 0xea000 + 874828 12 com.adobe.Creative-Cloud-Installer 0x001bfc0a 0xea000 + 875530 13 com.adobe.Creative-Cloud-Installer 0x001bfda6 0xea000 + 875942 14 dyld 0x8fefccda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230 15 dyld 0x8fefcfde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64 16 dyld 0x8fef9268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356 17 dyld 0x8fef90ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62 18 dyld 0x8feeae05 dyld::initializeMainExecutable() + 211 19 dyld 0x8feeeadb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050 20 dyld 0x8feea376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704 21 dyld 0x8feea077 _dyld_start + 71 Thread 0 crashed with X86 Thread State (32-bit): eax: 0x00000000 ebx: 0xbff15b74 ecx: 0xbff15aec edx: 0x9848c3ba edi: 0x97290451 esi: 0xbff15b24 ebp: 0xbff15b08 esp: 0xbff15aec ss: 0x00000023 efl: 0x00000286 eip: 0x9848c3ba cs: 0x0000000b ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f cr2: 0xac9e4000 Logical CPU: 0 Binary Images: 0xea000 - 0x207fef +com.adobe.Creative-Cloud-Installer (2.0.0.181 - 2.0.0.181) <161DDCA8-303C-31EB-A8C0-BA73B924F6C9> /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer 0x237000 - 0x2e2fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib 0x8fee9000 - 0x8ff1be57 dyld (210.2.3) <4D38DEED-9837-3202-B8E9-41272D01EA2C> /usr/lib/dyld 0x9000c000 - 0x90013fff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib 0x90286000 - 0x9028afff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels 0x903e4000 - 0x903eefff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition 0x9048d000 - 0x90507ff7 com.apple.securityfoundation (6.0 - 55115.4) <69D92A90-971C-3CD3-BAB1-ADF958C568BC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation 0x90508000 - 0x9059fff7 com.apple.ink.framework (10.8.2 - 150) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink 0x905a0000 - 0x905a0fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa 0x905a1000 - 0x905befff libxpc.dylib (140.43) /usr/lib/system/libxpc.dylib 0x905bf000 - 0x905c1fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib 0x905c2000 - 0x907d9fff com.apple.CoreData (106.1 - 407.7) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData 0x907da000 - 0x90996ffd libicucore.A.dylib (491.11.3) /usr/lib/libicucore.A.dylib 0x9099b000 - 0x9099bfff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices 0x909f4000 - 0x90a56fff libc++.1.dylib (65.1) /usr/lib/libc++.1.dylib 0x90a5d000 - 0x90a82ffb com.apple.framework.familycontrols (4.1 - 410) /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls 0x90c25000 - 0x90c26ffd com.apple.TrustEvaluationAgent (2.0 - 23) /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent 0x90c27000 - 0x90c2bffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib 0x90c2c000 - 0x90c35fff com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore 0x90c36000 - 0x90c6cffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols 0x90c6d000 - 0x90c75fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib 0x90c76000 - 0x90d81ff7 libJP2.dylib (850) <3FFCEFA6-317A-34AF-8D99-AEBB017543C5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib 0x90d82000 - 0x90d9ffff libCRFSuite.dylib (33) /usr/lib/libCRFSuite.dylib 0x90da0000 - 0x9195cff3 com.apple.AppKit (6.8 - 1187.39) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x91bdd000 - 0x91bebfff com.apple.opengl (1.8.9 - 1.8.9) <1872D2CD-00A8-30D1-8ECC-B663F4E4C530> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL 0x91bf0000 - 0x91cd9ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib 0x91cda000 - 0x91d31ff3 com.apple.HIServices (1.20 - 417) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices 0x91d32000 - 0x9214ffff FaceCoreLight (2.4.1) /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight 0x9215a000 - 0x921b4ffb com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE 0x92203000 - 0x92212fff libGL.dylib (8.9.2) <1082B9A5-9AA3-35D4-968B-3A3FE15B1ED7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib 0x92213000 - 0x9221dfff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib 0x9226a000 - 0x9226bfff libsystem_sandbox.dylib (220.3) /usr/lib/system/libsystem_sandbox.dylib 0x92484000 - 0x924a9ff7 com.apple.CoreVideo (1.8 - 99.4) /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo 0x924aa000 - 0x92542fff com.apple.CoreServices.OSServices (557.6 - 557.6) <8DEEED08-A4B3-3B08-8C2A-BDDBF005B43F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices 0x92589000 - 0x92592ffd com.apple.audio.SoundManager (4.0 - 4.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound 0x92593000 - 0x92596fff com.apple.help (1.3.2 - 42) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help 0x92614000 - 0x92678ff7 com.apple.datadetectorscore (4.1 - 269.3) /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore 0x926e2000 - 0x926fefff libPng.dylib (850) <26AD967A-D55E-3C5A-A643-D9953136DE58> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib 0x926ff000 - 0x92700fff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib 0x92701000 - 0x927a1ff7 com.apple.QD (3.42.1 - 285.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD 0x927a2000 - 0x92811ffb com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal 0x92812000 - 0x928c1ff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText 0x928c2000 - 0x928c8fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print 0x928c9000 - 0x928cbfff com.apple.securityhi (4.0 - 55002) <027D2D24-4043-3B43-90F3-112FB46903E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI 0x93605000 - 0x9365cff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface 0x9365d000 - 0x93a40fff com.apple.HIToolbox (2.0 - 626.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x93bf3000 - 0x93bf4fff libremovefile.dylib (23.2) <9813B2DB-2374-3AA2-99B6-AA2E9897B249> /usr/lib/system/libremovefile.dylib 0x93c4f000 - 0x93caafff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering 0x93cab000 - 0x93cb9ff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib 0x93cba000 - 0x93db2ff9 libsqlite3.dylib (138.1) /usr/lib/libsqlite3.dylib 0x93db3000 - 0x94073ff3 com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security 0x94701000 - 0x94701fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate 0x9470d000 - 0x9475cff6 libTIFF.dylib (850) <78E121A6-92A2-3120-883C-7AA3C2966F9C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib 0x9496e000 - 0x9497affa com.apple.CrashReporterSupport (10.8.3 - 418) <03BC564E-35FE-384E-87D6-6E0C55DF16E3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport 0x94a22000 - 0x94babff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage 0x94bac000 - 0x94bfaffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib 0x94bfb000 - 0x94c04fff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration 0x94c05000 - 0x94ea8ff3 com.apple.CoreImage (8.4.0 - 1.0.1) /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage 0x94f5e000 - 0x94f61ff7 libcompiler_rt.dylib (30) /usr/lib/system/libcompiler_rt.dylib 0x94fa5000 - 0x94fd6fff com.apple.DictionaryServices (1.2 - 184.4) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices 0x953e0000 - 0x95422ff7 libcups.2.dylib (327.6) /usr/lib/libcups.2.dylib 0x95455000 - 0x954e7ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib 0x954e8000 - 0x954ecff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib 0x954ed000 - 0x95597fff com.apple.LaunchServices (539.9 - 539.9) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices 0x95598000 - 0x9559bffc libpam.2.dylib (20) /usr/lib/libpam.2.dylib 0x9559c000 - 0x9559cfff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices 0x9559d000 - 0x955b4fff com.apple.GenerationalStorage (1.1 - 132.3) /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage 0x955b5000 - 0x955b5fff com.apple.Carbon (154 - 155) <17F1B675-E054-3D2C-900B-C9CE69F1FC31> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon 0x955b6000 - 0x955d3ff7 libresolv.9.dylib (51) /usr/lib/libresolv.9.dylib 0x955ee000 - 0x95633ff7 com.apple.NavigationServices (3.7 - 200) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices 0x95634000 - 0x95667ffb com.apple.GSS (3.0 - 2.0) <9566A96D-C296-3ABD-A12A-E274C81C0B25> /System/Library/Frameworks/GSS.framework/Versions/A/GSS 0x95c43000 - 0x95c4cff9 com.apple.CommonAuth (3.0 - 2.0) <34C4768C-EF8D-3DBA-AFB7-09148C8672DB> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth 0x95ca9000 - 0x95caaffd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib 0x95cab000 - 0x95d11fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore 0x95d12000 - 0x95d87ff7 com.apple.ApplicationServices.ATS (332 - 341.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS 0x95d88000 - 0x95d89fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib 0x95dba000 - 0x95e8eff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup 0x95e8f000 - 0x95e9bff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib 0x95ecd000 - 0x95eeffff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib 0x95ef0000 - 0x95ef0fff libkeymgr.dylib (25) /usr/lib/system/libkeymgr.dylib 0x95efc000 - 0x96055ffb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <8BF022FC-C38A-34AA-8469-D98294094659> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox 0x96056000 - 0x96498fff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics 0x96499000 - 0x964abff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib 0x964ac000 - 0x964b6ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement 0x964b7000 - 0x964baffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib 0x964bb000 - 0x964dffff libJPEG.dylib (850) <36FEAB05-86C5-33B9-9DE9-5FAD8AEBA15F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib 0x964e0000 - 0x964f2fff libbsm.0.dylib (32) /usr/lib/libbsm.0.dylib 0x96595000 - 0x96595ffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib 0x96596000 - 0x96596fff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib 0x96e15000 - 0x96ec9fff com.apple.coreui (2.0 - 181.1) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI 0x96ed8000 - 0x970c0ffb com.apple.CoreFoundation (6.8 - 744.19) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x970c1000 - 0x971b2ffc libiconv.2.dylib (34) /usr/lib/libiconv.2.dylib 0x971b3000 - 0x971dcfff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib 0x971dd000 - 0x97241ff3 libstdc++.6.dylib (56) /usr/lib/libstdc++.6.dylib 0x97242000 - 0x972fffeb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib 0x97300000 - 0x97300fff libSystem.B.dylib (169.3) /usr/lib/libSystem.B.dylib 0x97301000 - 0x97320ff3 com.apple.Ubiquity (1.2 - 243.15) /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity 0x97321000 - 0x9732dffe libkxld.dylib (2050.24.15) /usr/lib/system/libkxld.dylib 0x97330000 - 0x9733bfff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib 0x9733c000 - 0x973a4ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit 0x97483000 - 0x974cbff5 com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL 0x974cd000 - 0x974d4ffb libunwind.dylib (35.1) /usr/lib/system/libunwind.dylib 0x974d5000 - 0x974d9fff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface 0x974da000 - 0x975e7ff3 com.apple.ImageIO.framework (3.2.1 - 850) /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO 0x975e8000 - 0x97615ffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib 0x97616000 - 0x97751ff7 libBLAS.dylib (1073.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib 0x97752000 - 0x9777eff7 libsystem_info.dylib (406.17) /usr/lib/system/libsystem_info.dylib 0x9777f000 - 0x97785fff libGFXShared.dylib (8.9.2) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib 0x97786000 - 0x977c5ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom 0x977c6000 - 0x977cdff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS 0x977d9000 - 0x977effff com.apple.CFOpenDirectory (10.8 - 151.10) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory 0x977f0000 - 0x9780eff3 com.apple.openscripting (1.3.6 - 148.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting 0x9796d000 - 0x97971fff com.apple.OpenDirectory (10.8 - 151.10) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory 0x97972000 - 0x97a70ff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib 0x97a71000 - 0x97af6ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit 0x98015000 - 0x9806ffff com.apple.Symbolication (1.3 - 93) <2C7B4F90-8834-3BCB-81BF-001B31452FB6> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication 0x98070000 - 0x9812eff3 com.apple.ColorSync (4.8.0 - 4.8.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync 0x98131000 - 0x9816cfef libGLImage.dylib (8.9.2) <9D41F71E-E927-3767-A856-55480E20E9D9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib 0x9816d000 - 0x9816fffd libCVMSPluginSupport.dylib (8.9.2) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib 0x981a1000 - 0x981c5fff com.apple.PerformanceAnalysis (1.16 - 16) <1F963AEF-27CF-3FEB-BE9C-4C15AFE56DEA> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis 0x981c6000 - 0x981d4fff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib 0x981d5000 - 0x981d5ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit 0x9823d000 - 0x982a5fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib 0x982dc000 - 0x982e3fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib 0x982e4000 - 0x98332ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <15B4EFFC-22D1-3517-BE8C-7947DAA24729> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration 0x98333000 - 0x9833fff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth 0x98340000 - 0x98384ff7 libGLU.dylib (8.9.2) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib 0x983dc000 - 0x98477fff com.apple.CoreSymbolication (3.0 - 117) <2BBBE224-301D-3931-AEF2-DD967A6E9172> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication 0x98478000 - 0x98492ffc libsystem_kernel.dylib (2050.24.15) <9E58DCC0-D5FF-37E1-AA7F-F2206719E138> /usr/lib/system/libsystem_kernel.dylib 0x98493000 - 0x9884bffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib 0x9884c000 - 0x989c4ff5 com.apple.QuartzCore (1.8 - 304.3) /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore 0x99410000 - 0x9952cffb com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv 0x9952d000 - 0x9956ffff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib 0x997de000 - 0x997feffd com.apple.ChunkingLibrary (2.0 - 133.3) /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary 0x997ff000 - 0x99814fff com.apple.ImageCapture (8.0 - 8.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture 0x9985d000 - 0x998befff com.apple.audio.CoreAudio (4.1.1 - 4.1.1) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio 0x9995d000 - 0x999d9ff3 com.apple.Metadata (10.7.0 - 707.11) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata 0x999da000 - 0x999e8ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib 0x99a15000 - 0x99d35ff3 com.apple.Foundation (6.8 - 945.18) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0x99d36000 - 0x99d39ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC 0x99d3a000 - 0x99d3cffb libRadiance.dylib (850) <83434287-A09E-3A3F-A1AC-085B563BA46D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib 0x99d3d000 - 0x99e8bff3 com.apple.CFNetwork (596.4.3 - 596.4.3) <547BD138-E902-35F0-B6EC-41DD06794B22> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork 0x99e8c000 - 0x99e9fff9 com.apple.MultitouchSupport.framework (235.29 - 235.29) <451701B6-03CE-3F26-9FF0-92D8DA1467EE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport 0x99ea0000 - 0x99ea1fff liblangid.dylib (116) /usr/lib/liblangid.dylib 0x99ea2000 - 0x99ee4ffb com.apple.RemoteViewServices (2.0 - 80.6) /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices 0x99f28000 - 0x99f35ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression 0x99f36000 - 0x99f36fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib 0x99f37000 - 0x99f50fff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos 0x99f51000 - 0x99f51fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib 0x9a1ed000 - 0x9a202fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis 0x9a203000 - 0x9a204fff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib 0x9a217000 - 0x9a21bffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib 0x9a21c000 - 0x9a268fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib 0x9a269000 - 0x9a56eff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore 0x9a56f000 - 0x9a67c057 libobjc.A.dylib (532.2) /usr/lib/libobjc.A.dylib 0x9a67d000 - 0x9a68dff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 1 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 512 thread_create: 2 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=115.1M resident=65.7M(57%) swapped_out_or_unallocated=49.4M(43%) Writable regions: Total=19.5M written=252K(1%) resident=540K(3%) swapped_out=0K(0%) unallocated=19.0M(97%) REGION TYPE VIRTUAL =========== ======= MALLOC 11.3M MALLOC guard page 48K Memory tag=35 7480K Stack 64.0M VM_ALLOCATE 932K __DATA 5224K __DATA/__OBJC 164K __IMAGE 528K __LINKEDIT 30.4M __OBJC 1528K __OBJC/__DATA 64K __PAGEZERO 4K __TEXT 84.7M __UNICODE 544K mapped file 83.9M shared memory 12K =========== ======= TOTAL 290.4M
RESOLVED:
After creating a new user and then by moving my settings files in file by file and loging out between I finally found the one who kills the CC. I use OSX https://github.com/mathiasbynens/dotfilesbootstrap config.
I suppose that the comment should have warned me, but I'm not running Adobe Illustrator CS5, a TI does not say "blocks all Adobe applications.
# Correction du bogue antique de UTF-8 dans QuickLook (http://mths.be/bbo)
# Commentée, comme cela est connu pour causer des problèmes lors de l’enregistrement des fichiers dans
# Adobe Illustrator CS5
echo « 0x08000100:0 » > ~ /. CFUserTextEncoding
Je suis capable de recréer le scénario du crash lors de l’application de ce fichier à un compte d’utilisateur fraîches où les CC et les apps a travaillé avant.
Je suppose que c’était stupide de ma part de faire cela, mais il serait bon de savoir pourquoi les apps crash avec rien de plus qu’un rapport de plantage.
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My installation of Adobe Creative cloud significantly slows internet.
I recently did a wipe all of my computer start own because I had serious problems with the internet (by typing delay and video playback). I was very careful because I reinstalled it anything to make sure he wasn't causing any of the problems. Things seem to be well until what I installed Adobe Acrobat Professional Creative cloud and heck all broke loose on my computer once again. Things were extremely slow update by typing and causing major problems and video playback was awful. I could not update or enter the creative cloud application. However, when I leave the application of my toolbar (macintosh), I was able to get my computer to work normally again.
Please advise on how to solve this problem. It creates severe delays in my work as a graphic designer.
Adobe cleaner has eliminated the problem for me and many others:
The Adobe Creative Cloud Cleaner tool allows to solve installation problems
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