Where is the download purchased?

Jeff

Thanks, but this standard response did not help. Here are the steps I took:

Steps to follow:

I went to the adobe.com website

I signed up with my id and password

I chose the country - Canada - now watch adobe.com/ca

The Canadian site does not show my orders & then my order history

The orders appears to US site adobe.com

My purchase of January is not anywhere on any list.

When I'm in My Adobe page I have more options.

Under my products and Services, I selected my products.

No product is listed, but I have the opportunity to register my product.

If I select this page I have the possibility to register online or see listings

When I select the records from the view I am back on My Adobe page

**

If I cross the Canadian Web site

Select help

Download, installation and support of serial number

I get redirected to the US page where I can go help and Support

I select the recording

I'm back to the page where I have the possibility to register online or see listings

When I select the records from the view I am back on My Adobe page

Thank you

Rumbler63

PS hope this is posted properly :-)

Please see thread http://forums.adobe.com/message/4277269#4277269

Tags: Adobe

Similar Questions

Maybe you are looking for