Where to find the first CS4 Crash log?

Hello

I've been running Premiere CS4 on Windows XP x 64 for several months with no problems.  A few days ago, I suddenly started getting a crash window as soon as I would start by first (loading splash screen).  I clicked on the "do not show again" option in the window, the window disappeared and is no longer present.


I tried to uninstall completely the CS4 and reinstall the entire suite, but I still having the same problem.  In addition, the fault report screen still no longer appears.


I'm starting to get very frustrated at this point.  I don't know where to look for a crash log or how to understand / identify what could be the cause of error.

I'm running XP x 64 SP2 with all the latest active patches.

Other CS4 applications (ie: photoshop, still, etc.), work very well.

Can anyone help point me in the right direction?  I tried to see if there is a way to reactivate this window of accident report and/or to find all relevant log files you want to, but can't seem to find anything.

I have already read through http://kb2.adobe.com/cps/405/kb405950.html and tried most of the suggestions without result.

Any help or suggestions would be greatly appreciated.  Have lost hours trying to figure this on my own, I'm just spinning my wheels at this stage.


Thank you!

Eric

The only practical solution is to reformat your hard drive, install the operating system and programs up and down and NEVER install the codec packs in the future. Only codecs that you can install it safely are HuffYuv and Lagarith, everything else takes more risks than to be on the internet without protection against the virus or make love without protection.

Tags: Premiere

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