Where to submit proof? Without presenting key evidence

I bought yesterday CC student/teacher edition. There is no "Submit proof" button or a link anywhere on the page my orders. All products work with no popup of the trial, even Typekit, but my order is still pending, which may be why? or I would be able to present evidence now?

Please don't direct me to the FAQ page... I've read several times already

Thank you!

In case anyone else has this same problem...

Representative of cat was told to email identity-e, to verify eligibility. Identity-e says that my order is not processed, although them but gave me this link, which seems to be in the right place: http://www.adobe.com/go/edu_verify_ecomm_us

Tags: Adobe

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